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Customer Service Representative
3 weeks ago
Job Description
We are seeking a talented and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients through various communication channels.
About the Role
To succeed in this role, you should have excellent communication and interpersonal skills, with the ability to remain calm under pressure. You should also be proficient in using basic computer software, including Microsoft Office.
Main Responsibilities
- Assist customers by answering and responding to their inquiries, questions, and complaints in a professional and courteous manner.
- Build trust with customers by providing personalized support and resolving issues efficiently.
- Work collaboratively with other team members to achieve performance metrics and goals.
Requirements
- Bachelor's degree or equivalent experience required.
- Excellent communication and interpersonal skills.
- Proficient in using basic computer software, including Microsoft Office.
- Ability to work full-time on a shift basis.
What We Offer
We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.
