
Hospitality Service Ambassador
3 days ago
Job Overview
We are seeking a skilled Guest Experience Expert to join our team at Marriott International. This role is perfect for individuals who enjoy delivering exceptional service and creating memorable experiences for our guests.
About the Role
As a Guest Experience Expert, you will be responsible for providing a wide range of services that guide guests through their entire stay. This includes processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area. You will also have the opportunity to take the initiative to deliver unique experiences that make transactions feel like part of the experience.
Key Responsibilities
- Create a safe work environment by adhering to company policies and procedures
- Maintain confidentiality and protect company assets
- Uphold quality standards and ensure professional uniform, personal appearance, and communication
- Be on your feet and moving around, taking a hands-on approach to work, including standing, sitting, or walking for an extended time, and lifting objects weighing less than or equal to 10 pounds without assistance
Requirements
To succeed in this role, you will need:
- A high school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- No license or certification required
Benefits
This role offers a range of benefits, including opportunities for growth and development, competitive compensation, and a dynamic work environment.
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