Global Operations Director

5 days ago


Manama, Manama, Bahrain Binance Full time
Job Title: Global Operations Director

We are seeking a seasoned Global Operations Director to join our team at Binance. As a key member of our operations team, you will be responsible for overseeing the operational aspects of our services, ensuring compliance with regulatory requirements, and driving initiatives to improve customer experience.

Responsibilities:
  1. Operational strategy: Develop and implement operational strategies to enhance efficiency and security.
  2. Process optimization: Optimize fiat on/off-ramp processes for users, improving their experience.
  3. Regulatory compliance: Coordinate with compliance and legal teams to ensure all operations meet regulatory standards.
  4. Policy development: Develop and implement operational policies and procedures to enhance efficiency and security.
  5. Performance monitoring: Monitor and analyze operational performance, identifying areas for improvement.
  6. Team leadership: Lead and mentor the operations team, fostering a culture of excellence and continuous improvement.
  7. Stakeholder collaboration: Collaborate with internal and external stakeholders to ensure seamless integration and operation of fiat services.
  8. Issue resolution: Handle any operational issues or escalations promptly and effectively.
  9. Relationship management: Develop and maintain relationships with key partners, including banks and payment service providers.
  10. Transparency and accountability: Ensure all operational activities are documented and auditable, maintaining transparency and accountability.

Requirements:
  1. Experience: Minimum of 5 years of experience in operations management, preferably in the financial services or fintech industry.
  2. Financial regulations: Strong understanding of financial regulations.
  3. Operational process management: Proven track record of managing and optimizing operational processes.
  4. Crypto/blockchain knowledge: Good knowledge of crypto/blockchain will be a plus.
  5. Leadership skills: Excellent leadership and team management skills.
  6. Analytical skills: Strong analytical and problem-solving abilities.
  7. Communication skills: Exceptional communication and interpersonal skills.
  8. Adaptability: Ability to work in a fast-paced, dynamic environment.

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