Café Operations Specialist

4 days ago


Manama, Manama, Bahrain Azadea Group Full time
Company Overview

Azadea Group is a leading lifestyle retail company that operates over 50+ international brands across the Middle East and North Africa.

Job Summary

We are seeking a highly skilled Café Operations Specialist to join our team. As a Café Operations Specialist, you will be responsible for ensuring the smooth operation of our café daily operations, maintaining high standards of quality, and delivering exceptional customer service.

Key Responsibilities:
  • Perform duties related to daily operations as per the standards set by the brand, including product order requisition, setup, and closing duties.
  • Maintain orderliness, tidiness, and smooth operation of the café, reporting any discrepancies to the manager.
  • Respond to customer inquiries, complaints, and incidents in a positive manner, guaranteeing guest satisfaction through high-quality service.
  • Place orders for needed items, liaising directly or indirectly with suppliers as per guidelines.
  • Complete weekly inventory of bar utensils, including wastage/breakage records, and report to the manager.
Requirements:
  • High School Degree.
  • Minimum 1-2 years of experience in F&B operations/Café in a similar role.
  • Knowledge of specialty drink preparation is a plus.


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