Digital Community Manager
3 days ago
We are seeking a highly skilled Digital Community Manager to join our team at Domo Ventures W.L.L. The successful candidate will be responsible for developing and executing strategies to build and engage online communities across various social media platforms.
As a Social Media Engagement Expert, your primary goal is to foster positive relationships, enhance brand awareness, and drive engagement within the online community. You will be expected to have a deep understanding of social media dynamics, excellent communication skills, and a passion for creating and maintaining a vibrant and supportive online presence.
Main Responsibilities:- Create and implement comprehensive strategies to grow the online community across diverse social channels.
- Develop and maintain a content calendar that aligns with overall marketing goals, working closely with the Clients Success team and the creative content team.
- Respond to comments, messages, and mentions promptly and professionally, fostering a positive and inclusive atmosphere within the community.
- Monitor and actively engage with the online community across various social media platforms, identifying opportunities for partnerships and collaborations to expand reach.
- Provide regular reports on community insights, sentiment, and trends.
- Bachelor's degree in Marketing, Communications, or a related field.
- Proven experience in social media community management.
- Strong understanding of various social media platforms and their dynamics.
- Ability to handle sensitive situations and resolve conflicts diplomatically.
- Excellent written and verbal communication skills in English.
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