Brand Strategy Director

7 days ago


Manama, Manama, Bahrain Domo Ventures W.L.L. Full time
Company Overview

Domo Ventures W.L.L. is a regional branding agency dedicated to fostering strong client relationships through exceptional after-sales service.

Job Description

As a Marketing Manager, you will play a pivotal role in creating a seamless onboarding experience for new clients, managing project lifecycles, and ensuring successful project completion through close collaboration with internal departments. Key responsibilities include:
  • Client Relationship Management: Develop and cultivate strong, long-lasting relationships with clients by proactively identifying their needs and exceeding expectations.
  • Project Management & Delivery: Oversee the entire project lifecycle, ensuring timely and efficient project execution, and facilitate clear communication between clients and internal teams.
  • Client Onboarding & Satisfaction: Design and implement a comprehensive onboarding program for new clients to ensure a smooth and positive client experience from initial contact to project completion.
  • Quality Assurance & Service Delivery: Implement and maintain a quality management system to ensure consistent service delivery, oversee the team's performance to uphold high standards of responsiveness and client service, and identify and address client issues promptly.

Required Skills and Qualifications

The ideal candidate will possess a Bachelor's degree in communications, marketing, business, new media, or public relations (preferred), a proven track record in marketing and account management, fluency in both Arabic and English (mandatory), and experience working in an advertising agency (highly preferred). Strong customer service skills, excellent communication, interpersonal, and organizational skills are also essential. Ability to work independently and as part of a team in a fast-paced environment is required. A keen eye for detail and a commitment to quality assurance are also crucial.

Benefits

Our company offers a dynamic and supportive work environment that fosters growth and development opportunities. As a member of our team, you will have access to continuous training and professional development resources, and enjoy a competitive compensation package.
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