Restaurant Operations Supervisor
3 days ago
Company Overview
Azadea Group Holding is a leading lifestyle retailer in the Middle East and North Africa region. We are committed to providing exceptional customer experiences through our diverse portfolio of international brands.
Job Description
We are seeking a highly motivated and experienced Assistant Restaurant Manager to join our team. As a key member of our restaurant operations, you will be responsible for supervising and controlling the entire team while participating in achieving outstanding service and guest satisfaction.
Key Responsibilities:
- Supervise food preparation and presentation process, ensuring high-quality items and conformity with set standards and techniques.
- Check the quantity/quality of displayed items and take necessary actions upon need.
- Perform tasks during rush hour and as needed, including greeting, taking food orders, and serving guests while informing kitchen/bar staff and waiters.
- Implement adequate hygienic policies and procedures, ensuring health and safety regulations are followed at all times.
- Handle customers' complaints appropriately, ensuring continuous client satisfaction.
- Monitor F&B costs, review operation's performance, and participate in setting targets.
- Manage operations relating to the restaurant's function, including shifts, maintenance, and inventory control.
- Monitor performance of stewards, handle tips calculation and distribution, and control inventory.
Qualifications:
- Bachelor's Degree or equivalent in Food and Beverage or Hospitality Management.
- 3-5 years of experience in F&B operations, out of which 1-2 years in a managerial role.
- Fluency in English.
- Proficiency in MS Office.
Benefits
Azadea Group Holding offers a competitive salary package and opportunities for professional growth and development.
Seniority level: Entry-level
Employment type: Full-time
Job function: Other Industries
Industries: Retail
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