Account Growth Specialist

7 days ago

Manama, Manama, Bahrain Delivery Hero Full time

As an Account Growth Specialist at Delivery Hero, you will be responsible for driving business growth through effective account management. This role involves managing critical partners, developing account management strategies, and optimizing team performance.

About the Position

  • You will manage critical partners with complex needs, providing tailored solutions to meet their objectives.
  • As a coach, you will empower your team to excel in end-to-end client relationships, from pitching to negotiation and long-term partnership development.
  • Your focus will be on ensuring daily, weekly, and monthly targets are met, working closely with each team member to optimize efficiency and effectiveness.
  • Ongoing training and development will be essential for your team's success.
  • Granular reporting on team performance will help inform data-driven decisions.
  • You will set clear expectations, provide guidance, and ensure the professional development of team members.
  • Developing and implementing account management strategies to maximize partner success and revenue will be a key responsibility.
  • You will personally manage key restaurant partner accounts, focusing on growth, satisfaction, and successful execution of account plans.
  • Building and maintaining strong relationships with restaurant partners, understanding their needs, and ensuring their expectations are met will be crucial.
  • Cross-functional collaboration will help address partner concerns and optimize the overall partner experience.
  • Data analytics will be used to assess account performance, identify trends, and propose strategic recommendations.
  • You will prepare regular reports on team and account performance for senior management.
  • Opportunities for process optimization and best practices development will be identified and pursued.
  • Pipeline and attainment against team goals will be driven.

Key Requirements

  • A passion for sales and a proven track record in sales, account management, or related fields is essential.
  • At least 5 years of experience, ideally in sales, account management, or a related field.
  • You should thrive in transactional deal cycles and demonstrate high ownership and dedication.
  • Creative sales tactics to engage prospects will be highly valued.
  • Experience using CRM (Salesforce) and Google Apps is necessary.

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