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Guest Billing Specialist

3 weeks ago

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About Four Seasons:

We are passionate about creating unforgettable experiences for our guests, and we're looking for someone to join our team who shares this passion. As a Guest Billing Specialist, you will play a key role in ensuring that our guests receive prompt and accurate billing for their stays and events.

This position requires a detail-oriented individual who can maintain accurate records, prepare and mail statements for outstanding C/L accounts, and provide excellent customer service. The successful candidate will also assist the Income Auditor in reconciling the City Ledger totals and perform other tasks as assigned by the Director of Finance or Assistant Director.

Key Responsibilities:

  • Prepare and mail statements for outstanding C/L accounts at least twice per week.
  • Answer guest and credit card inquiries concerning accounts including the documentation and preparation of adjustments if necessary on a timely basis.
  • Assist the Income Auditor, if necessary, in reconciling the City Ledger totals.
  • Perform any additional duties as assigned by the Director of Finance or Assistant Director.

Requirements:

  • 3-5 years of experience in accounting is required.
  • Minimum of a B.S. degree in Accounting.
  • Working knowledge of generally accepted accounting principles is required.
  • Knowledge of and ability to operate computer equipment, Microsoft Office Suite software, Opera, and F&B POS systems is required.
  • Ability to read, write, and speak fluent English.