Exceptional Guest Experience Coordinator

1 week ago


Manama, Manama, Bahrain Four Seasons Hotels And Resorts Full time

Be Part of a Global Team

Four Seasons is a global leader in the hospitality industry, with properties in over 100 locations worldwide.

Our team members are passionate about delivering exceptional service and creating memorable experiences for our guests.

As a Service Specialist, you will be part of a dynamic team that is committed to excellence in every aspect of our operations.

About the Role

The Service Specialist plays a vital role in delivering exceptional guest experiences, ensuring that all aspects of the dining experience exceed our guests' expectations.

You will be responsible for building relationships with regular guests, understanding their preferences, and tailoring your service to meet their individual needs.

Key Responsibilities:

  • Deliver exceptional service to guests, ensuring their complete satisfaction with their dining experience.
  • Build relationships with regular guests, anticipating their needs and preferences.
  • Work collaboratively with colleagues to ensure seamless delivery of services.
  • Participate in ongoing training and development to stay up-to-date on the latest trends and techniques in the hospitality industry.
  • Maintain accurate records of guest interactions, feedback, and preferences.

Requirements:

  • Proven experience in a similar role within the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.

About Four Seasons Hotel Bahrain Bay

An exclusive island in the Kingdom's capital, this hotel has become an iconic landmark combining the best of a beach holiday and an urban getaway.



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