Technology Solutions Specialist
7 days ago
The University of Strathclyde, Bahrain is a socially progressive institution that strives to ensure equality of opportunity and celebrates the diversity of its student and staff community.
Strathclyde is people-oriented and collaborative, offering a supportive working culture with a deep commitment to our equality and diversity. We strongly encourage applications from candidates of all backgrounds, including women, minorities, and individuals with disabilities.
About the RoleWe are seeking to appoint a Senior IS Technician with established Helpdesk, Library, IT and AV Support skills. Strong communication and interpersonal skills are essential for the role, which will require you to work innovatively to deliver services to a wide range of customer groups at the University of Strathclyde, Bahrain.
- You will deliver a professional and effective enquiry and helpdesk service, providing first and second line Library, IT and AV Support.
- A relevant qualification in a Library/ IT / AV related discipline, support experience, and knowledge of Microsoft operating systems and Office are essential.
Key Responsibilities:
- To provide exceptional IT support to students, staff, and faculty members.
- To troubleshoot technical issues and resolve them efficiently.
- To maintain accurate records of incidents and requests.
Requirements:
- A strong background in IT, preferably in a higher education setting.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
About Us
The University of Strathclyde, Bahrain is a leading international technological university that has been delivering MBA teaching at our international centre in Bahrain since 1995. We have a strong commitment to innovation, research, and education, and we are proud to expand our activities to create an Innovation, Research, and Education Hub.
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