Workforce Management Coordinator

Create and maintain daily and weekly schedules for agents based on forecasted call volumes and service level agreements (SLAs). Adjust schedules in real-time to accommodate fluctuations in call volume and staffing availability. Monitor call queues and agent performance throughout the day to ensure optimal service levels. Identify and address issues...

Company OverviewTafaseel Group Holding is a leading organization that values efficiency and productivity. Our company strives to maintain high service levels while ensuring effective workforce management.Job DescriptionAs a Scheduling Operations Coordinator, you will be responsible for creating and maintaining daily and weekly schedules for agents based on...

About Us:Jobtrack Management Services is a leading provider of services in the GCC region, committed to delivering exceptional results to our clients.Job Description:The Business Operations Coordinator will be responsible for overseeing the operational aspects of our services, ensuring compliance with regulatory requirements and maintaining high standards of...

The Workforce Management (WFM) Manager plays a vital role in optimizing staffing and scheduling for our Business Process Outsourcing (BPO) operations. This position is responsible for analyzing data, forecasting workload, and enhancing workforce performance to meet service level agreements (SLAs) while maximizing productivity. Key Responsibilities: Develop...

H ALDHAEN BOATS WLL is a leading marine products company in the GCC, specializing in building commercial, sports-fishing, pleasure, and special-purpose military/patrol boats. We are committed to providing our customers with high-quality products and exceptional service.We are seeking a Logistics Coordinator to join our team in Bahrain. The successful...

Our client, a chain of restaurants, is seeking a dynamic HR Manager for one of their restaurant branches. The candidate will play a pivotal role in driving organizational success by overseeing all aspects of human resources management. Her/His responsibilities will encompass strategic workforce planning, recruitment, employee relations, compensation and...

About the job HR Manager Job Overview Our client, a chain of restaurants, is seeking a dynamic HR Manager for one of their restaurant branches. The candidate will play a pivotal role in driving organizational success by overseeing all aspects of human resources management. Her/His responsibilities will encompass strategic workforce planning, recruitment,...

Our client is seeking an HR Coordinator in Bahrain. Reports To: HR Manager Job Summary: The HR Coordinator will support the client's HR department in various administrative and operational tasks, ensuring smooth and efficient HR operations. The ideal candidate will have experience in the F&B industry, a strong understanding of HR principles, and the ability...

Job Requirements: We are recruiting a Project Coordinator to coordinate project management activities, resources, equipment, and information. The candidate will act as a point of contact and liaise with clients to identify and define requirements, scope, and objectives. Moreover, the candidate will ensure standards and requirements are met through conducting...

About Command Holdings, a Pequot CompanyWe are a leading provider of innovative solutions to complex problems, working closely with the Department of Defense to deliver exceptional results.About the RoleThe Operations Management Specialist will play a critical role in supporting the Supply Services Director, focusing on key areas such as staffing plans,...

Key Responsibilities: Create and maintain daily and weekly schedules for agents based on forecasted call volumes and service level agreements (SLAs). Adjust schedules in real-time to accommodate fluctuations in call volume and staffing availability. Monitor call queues and agent performance throughout the day to ensure optimal service levels. Identify and...

The Secretariat Coordinator will play a vital role in supporting the Board of Directors, ensuring seamless operation of the secretariat function. Key responsibilities include:Key ResponsibilitiesAssist the Board Secretary in managing corporate governance aspects of projects undertaken by the company, ensuring adherence to regulatory requirements.Maintain...

About Us{company} is a fast-growing trucking startup based in the US, creating a high-energy environment where employees from diverse backgrounds work together.The RoleWe seek a dedicated and resourceful Logistics Coordinator to join our team. This individual will play a key role in streamlining logistics operations, delivering outstanding customer support,...

Role Summary:We are seeking an IT Infrastructure Patch Coordinator to join our team at REPLIL INDUSTRIAL PATCH MANAGER. As an IT Infrastructure Patch Coordinator, you will be responsible for coordinating patch management activities across multiple systems and networks. This involves developing and maintaining a comprehensive patch management strategy,...

Spotter is a fast growing trucking startup based in the US. You will be working in a high energy environment with a diverse pool of co-workers from all around the world. The Role We are seeking a dedicated and resourceful Logistics Coordinator to join our team. This individual will play a key role in streamlining logistics operations, delivering outstanding...

Responsibilities Coordinate various project management activities, resources, equipment, and information to ensure all is aligned and readily accessible for perfect project execution. Break projects into manageable actions and establish realistic timeframes and milestones to facilitate progress tracking and accountability. Act as the primary point of contact...

We require a seasoned District Sales Coordinator to join our team at RESO in the Kingdom of Bahrain.The ideal candidate will have a proven track record in sales coordination and be able to effectively manage multiple projects simultaneously.Responsibilities:Sales Project Management: Manage multiple sales projects simultaneously, ensuring timely completion...

The ideal candidate for this role will have experience in Logistics Operations Coordination, with a focus on supply chain management.Responsibilities:Coordinating with suppliers to meet operational requirements.Maintaining accurate records of inventory levels and transactions.Ensuring compliance with regulatory requirements and company policies.Providing...

About Calo Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. Role Overview We're looking for an Operations Training Specialist to oversee the organizational training strategy for our...

The Company A large catering company operating in the Middle East. The Position The ideal candidate must have senior management experience within the contract catering, wholesale, and equipment sectors. Exposure to sales, marketing, and tendering for different types of contracts is required. Public relations with clients are an essential function as well as...