
Luxury Residential Service Ambassador
2 days ago
At RESO, we are driven by our passion for delivering exceptional residential experiences. Our mission is to create lasting impressions that exceed the expectations of our residents and their guests.
We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us or stay with us, we strive to make every moment count.
About Four Seasons Residences Bahrain
Located on an exclusive island in the heart of the Kingdom's capital, Four Seasons Hotel Bahrain Bay has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway. The complex features 112 bespoke private residences, ranging in size from 109 square meters to 737 square meters, connected to the hotel by a private and secure pedestrian bridge.
Job Summary
The Residential Guest Service Agent plays a vital role in ensuring our residents are well looked after from the start. As the first and last impression of Four Seasons Private Residences, this high-profile department carries a special responsibility. The agent will greet each resident by name upon arrival and departure, transport luggage to the residences, and provide arriving residents with a Four Seasons Private Residences orientation.
Main Responsibilities
- Responds to a wide variety of homeowner requests by accurately assessing the resident's needs and inquiries; offering personal recommendations and personalized touches to achieve maximum resident satisfaction while complying with all Four Seasons' policies.
- Assists residents with luggage, transportation requirements, deliveries, parcels, wine deliveries, groceries, etc. following instructions as specified in the Residence Unit Admittance Forms. Maintains proper records of deliveries and pick-up.
- Assists residents, visitors, and/or vendors in all inquiries in connection with residential common areas, hours of operations, key residences personnel, directions, etc. Must be familiar with all common areas and services offered at the residences.
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