Customer Experience Advisor
3 days ago
Company Overview
Chalhoub Group excels as a hybrid retailer with a portfolio of eight owned brands and over 300 international brands.
We cater to luxury, beauty, fashion, art de vivre, watches, jewelry, and eyewear categories.
Key Responsibilities
- Adhere to Retail policies, processes, and standard operating procedures.
- Develop and maintain customer relationships to enhance brand loyalty.
- Provide exceptional customer service and address product-related inquiries.
- Cultivate customer needs and meet or exceed expectations.
- Offer personalized product recommendations based on customer preferences.
- Deliver engaging brand experiences through product demonstrations.
- Promote new launches, products, and visual displays.
- Drive sales growth by leveraging advanced sales techniques.
- Enhance product knowledge and stay updated on brand offerings.
- Analyze sales performance and generate daily reports.
- Optimize in-store inventory levels and reporting.
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