Customer Experience Manager

4 days ago


Manama, Manama, Bahrain BYD Bahrain Full time

Welcome to BYD Bahrain, a leading player in the New Energy Vehicle market

Customer Relations Executive Role

This full-time position involves managing client relationships, ensuring customer satisfaction, and providing excellent customer service.

Responsibilities
  • Develop and Maintain Client Relationships: Build strong relationships with clients, understand their needs, and identify opportunities to improve their experience.
  • Provide Exceptional Customer Service: Address customer inquiries, resolve issues promptly, and ensure high levels of customer satisfaction.
  • Collaborate with Cross-Functional Teams: Work closely with sales, marketing, and other teams to drive business growth and improve customer engagement.
Requirements

To succeed in this role, you should have a Bachelor's degree in Business Administration or related field and prior experience in a customer-facing role is desired. Knowledge of the automotive industry is a plus.



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