Call Centre Agent Position Opening
4 days ago
This is an exciting opportunity for a skilled Customer Support Expert to join our team at RESO. As a Call Centre Agent, you will play a crucial role in delivering outstanding customer experiences and driving sales growth.
Main Responsibilities:
- Answer all customer calls promptly and professionally.
- Proactively engage with customers to address their needs and concerns.
- Broaden your knowledge of RESO's products and services to effectively communicate value to customers.
- Accurately document customer interactions and maintain thorough records.
- Maintain excellent relationships with colleagues and external partners.
Necessary Skills and Qualifications:
- At least high school education or equivalent.
- A degree or relevant work experience are definite advantages.
- Strong communication skills, especially in English, including verbal and written communication.
- Demonstrated ability to work well under pressure, stay organized and prioritize tasks efficiently.
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