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Job Overview
We are seeking an experienced Retail Operations Manager to oversee the daily operations of a food retail business, ensuring efficiency and high-quality service. The ideal candidate will have strategic planning skills, team leadership experience, and process optimization expertise.
Key Responsibilities:
- Manage all retail operations to ensure smooth execution of daily activities.
- Implement operational strategies to enhance business performance and customer experience.
- Develop and execute efficiency initiatives to optimize costs and increase profitability.
- Monitor and analyze key performance indicators (KPIs) to drive continuous improvement.
- Ensure compliance with health, safety, and quality standards.
- Lead, train, and motivate store managers and staff to enhance productivity and customer service.
- Establish and maintain strong relationships with suppliers, vendors, and stakeholders.
- Develop contingency plans to mitigate risks and operational disruptions.
- Manage budgets, cost controls, and financial performance metrics.
Requirements:
- A minimum of 7 years of progressive experience in retail stores, specifically in the nuts and sweets business.
- A proven record of success in achieving sales targets as desired by the business.
- A valid driving license.
- Experienced in managing multiple locations within a nuts and sweets retail business.
- Strong financial acumen with experience in budget management and cost control.
- Hands-on experience with inventory management and supply chain operations.
- Knowledge of industry trends, customer preferences, and emerging market dynamics in the nuts and sweets sector.
