Door Supervisor Professional

1 day ago


Manama, Manama, Bahrain RESO Full time

As a Bell Captain at RESO, you will play a crucial role in ensuring that our guests receive outstanding service and have an exceptional experience. Your primary responsibilities will include supervising Bell persons, handling guest luggage, and addressing any guest requests in a timely and professional manner.

Main Tasks:

  1. Welcome and escort guests to and from their rooms, providing a warm and personalized welcome.
  2. Collect and transport guest luggage, ensuring it reaches its destination efficiently and securely.
  3. Conduct room inspections to ensure guests are satisfied with their accommodations and provide them with information about hotel amenities and services.
  4. Offer assistance and answer questions from guests promptly and courteously.
  5. Coordinate the storage of luggage, adhering to established procedures to prevent loss or damage.
  6. Mentor and guide team members to enhance their performance and job satisfaction.
  7. Select, recruit, and train new team members to join our dynamic team.
  8. Maintain up-to-date knowledge of hotel services, amenities, and policies, as well as local attractions and events.
  9. Support the maintenance and upkeep of equipment to ensure optimal performance.

Skills and Qualifications:

We are looking for individuals who can demonstrate effective leadership, strong communication skills, and a genuine passion for delivering exceptional customer service. If you are a team player with a positive attitude and a commitment to excellence, we encourage you to apply.



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