Ground Services Supervisor

3 days ago


Manama, Manama, Bahrain RESO Full time

About the Job

We are looking for a highly motivated and experienced professional to fill the role of Airport Services Duty Supervisor at RESO. As a member of our airport operations team, you will be responsible for leading your team to provide exceptional customer service to our passengers.

Key Accountabilities

  • Coordinating with ground handling agents to ensure smooth airport operations.
  • Spearheading efforts to achieve on-time flight closures and passenger boarding.
  • Supervising airport teams to ensure efficient airport operations.
  • Determining optimal duty allocations for customer service agents.
  • Providing critical support during flight disruptions and misconnections.
  • Conducting thorough checks to ensure the safe operation of aircraft and ground equipment.
  • Maintaining accurate records and reports while ensuring a clean and organized workspace.
  • Acting as primary point of contact for agents requiring assistance.
  • Ensuring adherence to stringent safety, security, quality, and environmental management protocols.

Qualifications and Skills

  • Bachelor's degree in a relevant field.
  • At least 4 years of experience in airline or ground handling operations at a supervisory level.
  • Fluent English communication skills.
  • Comprehensive knowledge of weight and balance, ramp handling, and dangerous goods regulations.
  • Ability to work effectively under pressure while maintaining high customer service standards.
  • Familiarity with international aviation safety and security procedures.
  • Background in passenger services, baggage services, ground operations, and dangerous goods regulations.
  • Proficient in computer software applications.
  • Strong customer service focus and delivery capabilities.


  • Manama, Manama, Bahrain Qatar Airways Full time

    Job Description - Airport Services Duty SupervisorPrimary LocationBahrain - BAHAbout the Role:We are pleased to announce an exciting opportunity to join Qatar Airways Ground Services to be based in Bahrain as Airport Services Duty Supervisor.As an Airport Services Duty Supervisor, you will supervise your team to deliver exceptional customer service to our...


  • Manama, Manama, Bahrain Qatar Airways Full time

    Job OverviewAirport Operations Supervisor RoleWe are seeking a skilled and experienced Airport Operations Supervisor to join our team in Bahrain. As an Airport Operations Supervisor, you will play a crucial role in ensuring the smooth operation of airport services, supervising a team of customer service agents, and delivering exceptional customer...


  • Manama, Manama, Bahrain Qatar Airways Full time

    Job SummaryDuty Services Manager RoleWe are seeking a highly motivated and experienced Duty Services Manager to join our team in Bahrain. As a Duty Services Manager, you will play a critical role in ensuring the smooth operation of airport services, supervising a team of customer service agents, and delivering exceptional customer experiences.Key...


  • Manama, Manama, Bahrain Qatar Airways Full time

    Job DescriptionCareer Opportunity - Airport Services Duty SupervisorWe are excited to announce an outstanding career opportunity to join Qatar Airways Ground Services as an Airport Services Duty Supervisor. As an Airport Services Duty Supervisor, you will supervise your team to deliver exceptional customer service to our customers, ensuring they receive the...


  • Manama, Manama, Bahrain RESO Full time

    About the PositionWe are seeking a seasoned professional to assume the role of Airport Services Duty Supervisor at RESO. As a pivotal member of our airport operations team, you will oversee your team to deliver unparalleled customer service to our passengers.Main ResponsibilitiesLiaison with ground handling agents to facilitate seamless airport...


  • Manama, Manama, Bahrain RESO Full time

    About this OpportunityWe are currently seeking a talented and dedicated professional to join our team as an Airport Services Duty Supervisor at RESO. In this role, you will be responsible for directing your team to deliver exceptional customer service to our passengers.Main AccountabilitiesLeading the team to achieve on-time flight closures and passenger...


  • Manama, Manama, Bahrain Sulzer Ltd Full time

    Job ProfileTechnical Service Centre Supervisor is a key position within Sulzer Ltd's Services_EMEA team. As a technical expert, you will be responsible for supervising a team of engineers, ensuring efficient execution of all activities, and achieving business objectives.The successful candidate will have a deep understanding of electrical equipment repairs,...


  • Manama, Manama, Bahrain Qatar Airways Full time

    About the RoleWe are pleased to announce an exciting opportunity to join Qatar Airways Ground Services in Bahrain as Airport Services Duty Officer.ResponsibilitiesSUPERVISE AND CONTROL FLIGHT-HANDLING ACTIVITIES such as flight editing, check-in, transfers, and boarding.E nsure a high service standard is maintained.Achieve optimum customer satisfaction and...


  • Manama, Manama, Bahrain RESO Full time

    About the RoleWe are seeking a highly skilled and experienced individual to join our team as an Airport Services Duty Supervisor at RESO. As a key member of our airport operations team, you will be responsible for supervising your team to deliver exceptional customer service to our customers.Key ResponsibilitiesAct as station coordinator in liaison with the...


  • Manama, Manama, Bahrain Hilton Worldwide, Inc. Full time

    Hospitality Venue Supervisor Job Summary:We are seeking a motivated and experienced Hospitality Venue Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our Food and Beverage venues, ensuring that every Guest receives an exceptional experience.Key Responsibilities:Lead by...


  • Manama, Manama, Bahrain Nekajui, a Ritz-Carlton Reserve Full time

    Job OverviewWe are seeking an experienced Restaurant Assistant Manager to oversee daily restaurant operations at Nekajui, a Ritz-Carlton Reserve. This is an excellent opportunity to work in a prestigious establishment and develop your skills in hospitality management.ResponsibilitiesEnsure compliance with company policies, procedures, and regulatory...


  • Manama, Manama, Bahrain RESO Full time

    About the CompanyRESO is a leading retailer with a diverse portfolio of retail outlets, brands, and consumer and B2B services. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.The RoleWe are seeking an experienced Retail Store Supervisor to manage day-to-day store operations, ensure high...


  • Manama, Manama, Bahrain Ninja Gate Full time

    Job OverviewNinja Gate is seeking an experienced Logistics Supervisor to lead our last mile delivery services team.Main Duties:Oversee the operational aspects of our last mile delivery servicesDevelop and implement optimized delivery schedules and routesConduct regular driver performance evaluations and provide constructive feedbackAddress customer...


  • Manama, Manama, Bahrain Ninja Gate Full time

    About the RoleThe Last Mile Operations Supervisor will be responsible for ensuring the smooth operation of our last mile delivery services.Primary Responsibilities:Supervise the day-to-day activities of the last mile delivery services teamOptimize delivery schedules and routes for maximum efficiencyEvaluate driver performance and provide regular coaching and...


  • Manama, Manama, Bahrain talabat Full time

    Our VisionWe aim to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide reliable earning opportunities for our riders.Job RequirementsAs a Store Supervisor, you will be responsible for:Overseeing store operations, including staffing, scheduling, and ordering.Coordinating with the Ops manager to...


  • Manama, Manama, Bahrain Hilton Worldwide, Inc. Full time

    Career Opportunity: Restaurant and Bar Leadership RoleWe are currently seeking an experienced Food and Drinks Supervisor to join our team. As a key member of our management team, you will be responsible for leading our Food and Beverage venues, ensuring that every Guest receives an exceptional experience.Key Responsibilities:Supervise Food and Drinks Venue...


  • Manama, Manama, Bahrain Matrix Full time

    Required Skills and Qualifications: A bachelor's degree in a relevant field (preferred)Relevant field experience: 3 years (preferred)Excellent communication and interpersonal skillsAbility to work in a fast-paced environment and multitask effectivelyPhysical ability to perform duties related to facilities managementLanguage proficiency: English (read &...


  • Manama, Manama, Bahrain Radisson Hotel Group Full time

    What We Offer:As a member of our team, you will be part of a dynamic and inspired organization that values innovation, excellence, and career advancement. We offer a range of benefits and opportunities for personal and professional growth.At Radisson Hotel Group, we believe in investing in our people and providing them with the tools and resources needed to...


  • Manama, Manama, Bahrain Accor Hotels Full time

    About Swissotel Al Ghurair & Swissotel Living Al Ghurair HotelOur hotel is a 620-room-and-suite upper upscale property, catering for both business and leisure clientele. We are located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations, and city services.Job DescriptionWe are seeking a skilled Reservation...


  • Manama, Manama, Bahrain Accor Hotels Full time

    About Swissotel Al Ghurair & Swissotel Living Al Ghurair HotelWe are a leading hospitality provider in Dubai, offering exceptional service to our guests. Our hotel is a 620-room-and-suite upper upscale property, catering to both business and leisure travelers.Job OverviewWe are seeking a skilled Reservation Agent to join our team. The successful candidate...