![Accor Hotels](https://www.edarabia.com/wp-content/uploads/2019/08/accor-hotels-200x200.jpg)
Hotel Guest Services Agent
3 days ago
About Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel
We are a leading hospitality provider in Dubai, offering exceptional service to our guests. Our hotel is a 620-room-and-suite upper upscale property, catering to both business and leisure travelers.
Job Overview
We are seeking a skilled Reservation Agent to join our team. The successful candidate will be responsible for handling customer inquiries and reservations in a professional and efficient manner.
Key Responsibilities:
- Handle customer inquiries via phone, email, and other channels; process reservations by entering information accurately in our property management system.
- Follow up with reservation confirmations, modifications, cancellations, and make changes in the system as applicable.
- Keep accurate records of customer interactions and preferences; complete daily reports as directed by the manager or supervisor.
Requirements
- Effective communication and interpersonal skills; strong problem-solving and time management skills.
- Familiarity with reservation software and systems; proficiency in Microsoft Office applications.
- Ability to work well in a team environment and provide excellent customer service.
Accomplishments and Recognition
- Recognition and rewards for outstanding performance.
- Opportunities for career advancement and professional growth.
- A comprehensive training program to support your success.
-
Customer Service Agent for Hotels
3 days ago
Manama, Manama, Bahrain Abroad Work Full timeBecome a valued member of our team at Abroad Work as a skilled Hotel Receptionist!Key Responsibilities:Process all payments accurately and efficiently, adhering to established hotel protocols.Provide exceptional information and assistance to all guests and vendors, delivering outstanding customer service and support.Prepare comprehensive reports for the...
-
Full-time Hotel Receptionist
3 days ago
Manama, Manama, Bahrain Abroad Work Full timeAbroad Work is seeking a dedicated Customer Service Agent for Hotels to join our team in Bahrain.Key Responsibilities:Process all payments accurately and efficiently, adhering to established hotel procedures.Provide exceptional information and assistance to all guests and vendors, delivering outstanding customer service and support.Prepare comprehensive...
-
Customer Service Representative
3 days ago
Manama, Manama, Bahrain Accor Hotels Full timeAbout Swissotel Al Ghurair & Swissotel Living Al Ghurair HotelOur hotel is a 620-room-and-suite upper upscale property, catering for both business and leisure clientele. We are located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations, and city services.Job DescriptionWe are seeking a skilled Reservation...
-
Guest Experience Manager
1 day ago
Manama, Manama, Bahrain Hilton Worldwide, Inc. Full timeAbout This RoleThis is an exciting opportunity to work as a Reservations Manager at Hilton Worldwide, Inc.About the JobIn this role, you will be responsible for achieving occupancy targets and developing future and repeat business opportunities.Key ResponsibilitiesMaximise Occupancy LevelsDevelop and implement revenue strategies to maximise occupancy levels...
-
Hotel Accommodation Specialist
1 day ago
Manama, Manama, Bahrain Hilton Worldwide, Inc. Full timeAbout This RoleWe are seeking a talented Reservations Manager to join our team at Hilton Worldwide, Inc.About the JobThis is an excellent opportunity to work in a fast-paced environment where you will be responsible for achieving occupancy targets and developing future and repeat business opportunities.Key ResponsibilitiesMaximise Occupancy LevelsDevelop and...
-
Hotel Facilities Director
3 days ago
Manama, Manama, Bahrain Radisson Hotel Group Full timeRequirements:Proven Experience: Proven experience in property maintenance with strong problem-solving skills and a commitment to delivering high-quality results.Leadership Skills: Excellent leadership skills, including a hands-on approach and lead-by-example work style.Guest Service Passion: Passion for delivering exceptional guest service and a strong...
-
Hotel Cleaning Role
3 weeks ago
Manama, Manama, Bahrain Reef boutique hotel B S C cleesd Full time 150 per monthAbout Our OpportunityWe are seeking a Residential Maintenance Associate to join our housekeeping team at the Reef boutique hotel B S C cleesd.The successful candidate will have:Experience in residential maintenance or housekeeping roles, with a focus on cleanliness and organization.A strong work ethic and ability to work independently, with minimal...
-
Cleaning Services Specialist
3 weeks ago
Manama, Manama, Bahrain Reef boutique hotel B S C cleesd Full time 150 per monthJob OverviewWe are currently seeking qualified candidates for various housekeeping positions at Reef boutique hotel B S C cleesd.Job Summary:This is an excellent opportunity for individuals who are detail-oriented, have a strong work ethic, and enjoy working in a fast-paced environment.Responsibilities:Cleaning and maintaining guest rooms, public areas, and...
-
Luxury Hotel Cleaning Specialist
3 days ago
Manama, Manama, Bahrain Accor Hotels Full time**About Mövenpick Hotel Bahrain**Located adjacent to Bahrain International Airport, Mövenpick Hotel Bahrain offers 97 luxury hotel rooms and 10 suites with state-of-the-art facilities and amenities.The hotel features a range of dining options, including Silk's restaurant, which serves international cuisine and theme nights, and the Gallery lounge, which...
-
Hotel Front Desk Specialist
3 days ago
Manama, Manama, Bahrain Abroad Work Full timeJoin us at Abroad Work as a skilled Hotel Front Desk Specialist!Responsibilities include:Processing all payments accurately and efficiently, adhering to established hotel protocols.Providing information and assistance to all guests and vendors, exceeding expectations and delivering exceptional customer service.Preparing thorough reports for the management...
-
Sales Manager Franchise Hotel
1 day ago
Manama, Manama, Bahrain IHG Hotels & Resorts Full timeCompany OverviewWe are a leading hotel chain with a strong presence in the global hospitality industry.Our company is committed to delivering exceptional guest experiences and providing a unique blend of comfort, style, and personalized service.
-
Maintenance Department Lead
3 days ago
Manama, Manama, Bahrain Radisson Hotel Group Full timeJob OverviewWe are seeking a highly skilled and experienced professional to lead our property maintenance department. As Chief Engineer, you will be responsible for maintaining all areas of the property to the highest standards, ensuring smooth operation of the maintenance department.This role is ideal for someone who is passionate about delivering...
-
Manama, Manama, Bahrain Radisson Hotel Group Full timeCompany Overview: At Radisson Hotel Group, we are committed to delivering exceptional service and creating memorable moments for our guests. We believe that people are our number one asset and strive to foster a culture of growth, development, and performance within our departments.Job Description: As Chief Engineer, you will play a crucial role in ensuring...
-
Ground Services Supervisor
3 days ago
Manama, Manama, Bahrain RESO Full timeAbout the JobWe are looking for a highly motivated and experienced professional to fill the role of Airport Services Duty Supervisor at RESO. As a member of our airport operations team, you will be responsible for leading your team to provide exceptional customer service to our passengers.Key AccountabilitiesCoordinating with ground handling agents to ensure...
-
Banquet Service Specialist
3 days ago
Manama, Manama, Bahrain Four Seasons Hotels and Resorts Full timeAbout UsAt Four Seasons Hotels and Resorts, we pride ourselves on delivering exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners.The RoleWe are seeking a skilled Banquet Waitress to join our team as a Service...
-
Bell Service Lead
1 day ago
Manama, Manama, Bahrain RESO Full time**Job Overview**The Bell Captain role at RESO is a key position in delivering exceptional guest service and financial profitability. As a leader, you will be responsible for supervising Bell persons, transferring and storing guest luggage, and responding to guest requests.Key Responsibilities:Greet and escort arriving and departing guests to and from their...
-
Duty Services Manager
4 days ago
Manama, Manama, Bahrain Qatar Airways Full timeJob Description - Airport Services Duty SupervisorPrimary LocationBahrain - BAHAbout the Role:We are pleased to announce an exciting opportunity to join Qatar Airways Ground Services to be based in Bahrain as Airport Services Duty Supervisor.As an Airport Services Duty Supervisor, you will supervise your team to deliver exceptional customer service to our...
-
Front Office Supervisor
3 days ago
Manama, Manama, Bahrain Dubai Holding Full timeOur Mission:Jumeirah's mission is to deliver exceptional guest experiences through innovative services, luxurious amenities and unparalleled hospitality. As a leading luxury hotel group, we strive to exceed guest expectations and set new standards in the industry.About the Role:The successful candidate will be responsible for ensuring seamless front office...
-
Hotel Operations Manager
3 days ago
Manama, Manama, Bahrain Dubai Holding Full timeAbout Jumeirah & the Resort:Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations position service beyond expectations, elevated dining experiences and surprising architecture at the heart of every guest...
-
Engineering Services Supervisor
3 days ago
Manama, Manama, Bahrain Radisson Hotel Group Full timeWhat We Offer:As a member of our team, you will be part of a dynamic and inspired organization that values innovation, excellence, and career advancement. We offer a range of benefits and opportunities for personal and professional growth.At Radisson Hotel Group, we believe in investing in our people and providing them with the tools and resources needed to...