Strategic Operations Director

2 days ago


Manama, Manama, Bahrain Domo Ventures W.L.L. Full time
Overview

Domo Ventures W.L.L. is seeking an experienced leader to oversee the operational aspects of our restaurants.

Responsibilities
  • Develop and implement strategies to enhance customer experience and increase revenue.
  • Manage staff performance, ensuring they meet high standards of quality and service.
  • Foster a culture of continuous improvement, encouraging employees to suggest innovative ideas and solutions.
  • Schedule and coordinate restaurant operations, including staffing, inventory management, and equipment maintenance.
Key Responsibilities

Customer Service: Manage staff performance by establishing standards and procedures to ensure prompt handling of inquiries and efficient service flow following the Sequence of Service.

Operations: Monitor staff schedules to program shifts and control wages; maintain the workplace and equipment for safety and efficiency; schedule weekly marketing meetings to enhance online presence and monitor local competitors; analyze trends and adapt to the local market, considering calendar events and public holidays.

Managing Sales and Conversion: Deliver sales targets in line with designated goals; utilize systems effectively to monitor sales; maximize covers and conversion rates; ensure costs align with revenue without compromising brand standards.

Requirements

We are looking for an individual with excellent leadership skills, ability to motivate teams, and strong communication skills. The ideal candidate should have experience in restaurant management, preferably with knowledge of food and beverage operations.



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