Riders Team Lead

1 week ago

Manama, Manama, Bahrain Alpha Manpower W.L.L Full time 10,000 - 12,000 per year

· Rider Recruitment & Onboarding:

  • Advertise, schedule, and conduct interviews for rider hiring (fleet).
  • Coordinate onboarding and ensure all hiring protocols are followed.

· Operational Support & Monitoring:

  • Monitor live dashboard for rider activity (e.g., late logins, COD tracking, no-shows, box branding).
  • Contact riders to ensure compliance and resolve operational issues.

· Fleet & Inventory Management:

  • Oversee bike-related tasks including handovers, branding, and maintenance coordination.
  • Manage inventory processes in line with company protocols and deadlines.

· Field Training & Quality Compliance:

  • Provide practical field training to riders.
  • Address quality compliance issues (e.g., customer complaints, hygiene, behavior) through coaching and corrective action.

· Daily Operational Tasks:

  • Execute tasks assigned by the Operations Supervisor, including message broadcasting, policy enforcement, and fill rate follow-ups

Job Types: Full-time, Permanent

Pay: Up to BD per month

Education:

  • Diploma (Preferred)

Experience:

  • 3PL : 1 year (Preferred)

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