Salon Manager

3 days ago

Manama, Manama, Bahrain Al Ghalia Full time 10,000 - 12,000 per year
  • Establishes standard operating policies and procedures for all aspects of the Salon's operations
  • Demonstrates and reinforces excellent guest service to promote a positive customer orientation in the salon and ensure efficient and quality services.
  • Recruits, selects, trains/develops and evaluates Salon staff to assure that the staffing levels meet the Salon's needs.
  • Attends trade fairs as needed, researches innovative products, new hair style trends.
  • Stays aware and ahead of trends – trains staff as needed.
  • Networks amongst the ladies of Bahrain to market Salon and expand client base.
  • Ensures guests premium service in all areas – handles any guests' complaints as necessary.
  • Informs Dessange Director of any defective equipment, soft and hard furnishings. Ensures speedy solution to problems and monitors repair/replacement of items as required.
  • Manages and monitors all areas of the Salon's operations to ensure compliance with Great Clips' systems, operating procedures and policies.
  • Manages expenses against budget and maintains continual awareness of expense/loss control to ensure effective management of expenses.
  • Provides excellent guest service.
  • Ensures the Salon staff is well trained on all technical aspects of hairdressing to promote quality permanents/colouring hairstyles.
  • Ensures guests are happy and the Salon retains their business and remains known as a quality hair care provider.
  • Recommends/suggests product purchases to guests to maximize product sales and to ensure they are using the right product for their hair type/style. Trains staff on this aspect of their role.
  • Maintains equipment and reinforces salon cleanliness and appearance to ensure a positive guests' perception.
  • Performs other projects, work and activities as assigned to ensure continuous service to customers.
  • Ensures she and her team work hard to ensure budgets and sales targets are met and exceeded, wherever possible.

Job Type: Full-time

Pay: BD1, BD1, per month

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