HR & Admin Manager

Job Summary

The HR & Admin Manager is a key operational role responsible for managing the day-to-day HR and administrative functions of Haji Hassan Group (HHG). This role ensures the effective implementation of HR strategies, policies, and procedures in alignment with the organization's goals. The HR & Admin Manager will oversee recruitment, payroll, employee relations, training and development, compliance, and administrative services, while providing timely reports and insights to the Senior HR and Admin Manager.

The role requires a hands-on approach to managing HR operations, ensuring compliance with the Bahrain labor law, and fostering a positive work environment. The HR & Admin Manager will also act as a liaison between the HR team, employees, and senior management, ensuring seamless communication and execution of HR initiatives.

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Key Responsibilities

1. Recruitment & Talent Acquisition

• Lead the end-to-end recruitment process, including job postings, sourcing, screening, interviewing, and onboarding.

• Manage relationships with recruitment agencies and oversee talent acquisition programs.

• Ensure seamless onboarding experience for new hires, including orientation and documentation.

• Monitor recruitment metrics (e.g., time-to-hire, cost-per-hire) and provide regular reports to the Senior HR and Admin Manager.

• Develop strategies to attract and retain top talent in alignment with HHG's workforce planning goals.

1. Payroll & Compensation

• Manage payroll processing, ensuring accuracy, timeliness, and compliance with the labor law and company policies.

• Manage employee benefits, including health insurance, allowances, and other compensation packages.

• Monitor attendance, leave balances, overtime, and other payroll-related inputs.

• Conduct periodic audits of payroll records to ensure compliance and accuracy.

• Prepare payroll reports and provide insights on payroll trends and costs to the Senior HR and Admin Manager.

1. HR Administration & Compliance

• Manage visa processing, document clearance, and expatriate employee services.

• Ensure compliance with Bahrain labor law, company policies, and government regulations.

• Manage administrative functions, including office facilities, reception, and PRO services.

• Maintain accurate and up-to-date employee records, contracts, and HR documentation.

• Coordinate with government authorities and legal advisors to resolve compliance-related issues.

1. Training & Development

• Design, implement, and manage employee training and development programs to enhance skills and professional growth.

• Partner with external training providers, universities, and government entities (e.g., Tamkeen) to deliver sponsored training programs.

• Oversee online training platforms, ensuring employees are assigned relevant courses and tracking completion rates.

• Develop and monitor training budgets, ensuring cost-effective delivery of programs.

• Evaluate the effectiveness of training initiatives and provide reports to the Senior HR and Admin Manager.

1. Employee Relations & Conflict Resolution

• Address employee grievances, disputes, and disciplinary matters in a fair and consistent manner.

• Develop and implement policies that promote a positive and inclusive work environment.

• Conduct investigations into employee concerns and recommend appropriate actions.

• Monitor employee engagement levels and implement initiatives to improve morale and retention.

• Prepare regular reports on employee relations activities and trends for the Senior HR and Admin Manager.

1. Reporting & Analytics

• Prepare and present regular reports on HR metrics, including recruitment, training, payroll, employee engagement, and compliance.

• Analyze HR data to identify trends, risks, and opportunities for improvement.

• Provide actionable insights and recommendations to the Senior HR and Admin Manager based on HR analytics.

• Ensure the accuracy and timeliness of all HR-related reports.

1. Automotive Insurance & Fleet Management

• Oversee the company's vehicle insurance policies, ensuring all vehicles are properly insured and registered.

• Manage accident claims and coordinate with insurance providers for settlements.

• Monitor fleet usage and maintenance to ensure cost-effectiveness and compliance with company policies.

1. Strategic HR Support & Continuous Improvement

• Support the Senior HR and Admin Manager in implementing HR strategies aligned with HHG's business objectives.

• Identify opportunities for process improvements, automation, and digital transformation within HR functions.

• Collaborate with leadership to ensure HR initiatives support the company's long-term vision.

• Stay updated on industry trends and best practices to ensure HHG remains competitive in HR management.

1. Additional Responsibilities

• Perform any other tasks or projects assigned by the Senior HR and Admin Manager to support the overall objectives of HHG.

• Act as a key point of contact for ad-hoc HR and administrative matters as requested by the Senior HR and Admin Manager.

• Support the Senior HR and Admin Manager in special projects, such as organizational restructuring, change management, …etc.

• Represent the HR function in meetings or events as delegated by the Senior HR and Admin Manager.

• Assist in the preparation of presentations, reports, or proposals for senior leadership or external stakeholders.

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Qualifications and Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field. HR certification (e.g., CIPD, SHRM) is a plus.

• Minimum of 8 years of progressive HR experience, with at least 5 years in a managerial role.

• Strong knowledge of Bahrain labor law and HR best practices.

• Experience in recruitment, payroll, employee relations, and HR administration.

• Proficiency in HR software and systems (e.g., HRIS, payroll systems).

• Excellent communication, interpersonal, and leadership skills.

• Strong analytical and problem-solving abilities.

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Key Competencies

• Strong organizational and time management skills.

• High level of integrity and professionalism.

• Ability to work in a fast-paced, dynamic environment.

• Excellent negotiation and conflict resolution skills.

• Data-driven mindset with the ability to interpret HR metrics.

• Innovative thinking to drive process improvements and automation.

• Advanced analytical skills.

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Reporting Responsibilities

• Prepare and submit weekly, monthly, and quarterly reports on HR functions, including recruitment, training, payroll, employee relations, and compliance.

• Provide ad-hoc reports and insights as requested by the Senior HR and Admin Manager.

• Maintain accurate records and documentation for all HR activities.