
Brand / Operation Manager -Blaze Pizza
1 week ago
Role Overview
As the Brand & Operations Manager, you will be responsible for shaping the brand's identity, executing impactful marketing strategies, and ensuring smooth day-to-day restaurant operations. This hybrid role requires a creative thinker with strong leadership and organizational skills to elevate customer experience and business performance.
Key Responsibilities
Brand Leadership
- Develop and implement brand strategies to grow market share and visibility
- Lead creative campaigns across social media, digital, print, and in-store channels
- Manage content creation, influencer partnerships, and seasonal promotions
- Ensure brand consistency across all customer touchpoints
- Track KPIs such as brand awareness, engagement, and campaign ROI
Operational Excellence
- Oversee daily operations to maintain high standards of food quality, service, and hygiene
- Recruit, train, and mentor staff for performance and retention
- Manage inventory, procurement, and cost control
- Implement SOPs and ensure compliance with health and safety regulations
- Monitor sales, customer feedback, and drive continuous improvement
- Collaborate with cross-functional teams to execute promotions and campaigns at store level
Requirements
- Bachelor's degree in Marketing, Business, Hospitality, or related field
- Minimum 3 years of experience in brand and/or operations management within F&B or retail
- Proven expertise in social media marketing, digital campaigns, and content strategy
- Strong leadership, analytical, and project management skills
- Ability to thrive in a fast-paced, multi-outlet environment
Job Type: Full-time
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