Consulting Project Technical Director

1 day ago

Manama, Manama, Bahrain Oracle Full time $90,000 - $120,000 per year
Job Description

What You'll Do
  • Provide leadership for Delivery engagements with an overall objective of driving customer happiness and Program success
  • Participate in strategic and tactical planning for CS4I in the account
  • Builds on-going customer relationships
  • Onsite stake holder management—CIO, IT/Transformation Director, Operations Head, and Business Heads (CCO, CBO)
  • Be prepared to manage multiple stakeholders on projects - manage expectations, alignment and communications with customers and stakeholders through cadenced meetings, reports, statuses, reviews etc
  • Point of escalation as per below layered escalation path: Project Manager->Program Director/Delivery lead->Consulting Account Director->Regional V
  • Work collaboratively with Program Director & Solution Owner for the Delivery Track:
  • Support Oracle delivery team in resolution of client dependencies/risks & getting crucial stake holder alignment/support
  • Be the customer advocate with the program team to address customer concerns & identify workable solutions
  • Timely & proactively report to Regional Head any key concerns that cannot be resolved with program team or with client
  • Foster a positive team environment that promotes professionalism, trust, and accountability
  • Setup alignment calls/mechanisms between various Oracle teams involved in the account
  • Support Business development on Comms network/ apps opportunities
  • Work cohesively with Oracle Consulting Sales Director to support the ongoing sales opportunities or help develop the sales pipeline in the account/country
  • Periodically follow up on Milestone sign-offs, invoicing & collections
  • Work towards developing relationships with customer Finance, procurement & Vendor Management teams
  • Provide regular updates and insights on the account
  • You are required to follow Oracle's code of conduct.
  • Oracle strongly believes in promoting healthy work environment and expects all its employees to respect views of other Oracle's employees, clients and partners.

What You'll Bring
  • Have a clear understanding of RACI and how it applies in the program(s) under execution
  • Ability to work with cross-functional teams to establish and maintain our roadmap, setting appropriate expectations and ensuring our product and services meet our high operational excellence standards
  • Demonstrated ability to think broadly and strategically
  • Superior verbal and written communication skills as well as presentation skills in English are critical for this role
  • Judgment, maturity, negotiation/influence skills, analytical skills and leadership skills
  • Ability to work across and engage individuals and teams located across multiple geographies and or cultures
  • Experience interacting with both business and IT/Technology staff at all levels including the executive level
  • Solid analytical, planning, and interpersonal skills with an ability to handle competing demands
  • Strong knowledge and understanding of business need with the ability to establish/maintain high level of customer trust and confidence
  • Experience of leading BSS/OSS Transformation programs/consulting engagements will be preferred
  • 15-20 years of experience in Communications Consulting with at least 5 plus years in customer facing/engagement roles at leadership level
  • At least 10 years of experience working in Middle East region

Career Level - IC5

What We'll Offer You
  • A competitive salary with exciting benefits
  • Learning and development opportunities to advance your career
  • An Employee Assistance Program to support your mental health
  • Employee resource groups that champion our diverse communities
  • An inclusive culture that celebrates what makes you unique
  • Visa sponsorship is available for this position
  • Relocation assistance is not available for this position

Responsibilities

About Us

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