Field IT Support Engineer

2 weeks ago

Manama, Manama, Bahrain Sky Systems, Inc. (SkySys) Full time 8,000 - 12,000 per year

Field IT Support Engineer (Dispatch / On-need basis) - Manama

Working Model:
This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for the next on-site visit to troubleshoot and resolve the ticket. The volume of on-site visits is not very heavy so you can take this as a second project too, if you are currently employed and can manage both the positions simultaneously.

Support will be within business hours and in weekdays (M-F). If anything outside, will be communicated to you.

Compensation: We can pay you in an hourly amount for every time you are called to work on-site.

To start with, the number of visits to the client side would be 1-2 visits per month.

NOTE: The engineer should have their own laptop to carry while being on-site so you can be connected remotely via support team for instructions/guidelines.

Location: Manama, Bahrain

Long term contract

Onsite Dispatch Support

SkySys is seeing resources to help assist with Field Servies Support in the following areas:

  • Desktop/End User Support

  • Smarts Hands & Feet / Data Center Support

Job Requirements:

Technical

Minimum 2 to 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.


•Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.

Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.

Ability to lift / move computer equipment weighing up to 50 lbs.

Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).

Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.

Smart hand support for peripheral and networking hardware, including, but not limited to

monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.

Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling.

· Experienced in repeat call analysis and developing preventive actions

· Experienced in Problem management

Excellent written and oral communications skills with clients and management as well as people skills.

Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency

Preferably with an Associate Degree in Electronics and CompTIA A+ Certification.

· May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client)

Experience of ticketing tools (ServiceNow / Remedy etc.),

_ Non-Technical_

Good Customer management skill,

Good in oral and written communication

Able to interact and work with customers at different levels.

Driven and result oriented.

Passionate about the work

· Ability to work independently or as part of a team

· Ability to complete tasks effectively with minimal supervision

· Must be available to work flexible work schedules

  • Jet Pump Field Specialist

    7 days ago

    Manama, Manama, Bahrain Weatherford International Oil Field Services Full time

    Responsibilities:Deploy artificial lift systems (Jet Pump) during or immediately after drilling operations.Ensure proper integration with well completion equipment and surface systems.Collaborate with drilling and completion teams to align artificial lift deployment with well plans.Provide on-site technical expertise during rig-up, testing, and...

  • Field Surveyor

    2 weeks ago

    Manama, Manama, Bahrain Era Projects Full time 8,000 - 12,000 per year

    ob Responsibilities:· Perform field surveys using a variety of equipment, including total stations, GPS receivers, levels, etc.· Collect accurate field data, including topographic features, boundary lines, elevations, and locations of existing structures.· Ensure the accuracy and integrity of survey data.· Process and analyze field data using surveying...

  • Information Technology Support Engineer

    5 days ago

    Manama, Manama, Bahrain Veuz Concepts Full time 8,000 - 12,000 per year

    Company DescriptionVeuz Concepts is a leading IT solutions provider specializing in innovative web and mobile development. Founded in 2008, our team of passionate designers and developers delivers cutting-edge technologies to enhance client outreach and efficiency. In a rapidly evolving tech landscape, we ensure our clients maintain a competitive edge by...

  • IT Support Engineer

    1 week ago

    Manama, Manama, Bahrain Pay10 Global Full time 40,000 - 60,000 per year

    Job SummaryWe are looking for an IT Support Engineer to manage and supportOffice 365, networks, firewalls, and system infrastructure. The role involves providing end-user support, maintaining IT systems, and ensuring security and availability across the organization.Key ResponsibilitiesManage and support Office 365 services (Exchange, Teams, OneDrive,...

  • IT Systems Support Engineer

    1 week ago

    Manama, Manama, Bahrain SRT Marine Systems plc Full time 104,000 - 130,878 per year

    SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base.The company has a global impact in the marine domain by leading the next generation of maritime domain awareness...

  • Land Survey Field Assistant

    1 week ago

    Manama, Manama, Bahrain Era Projects Full time 20,000 - 60,000 per year

    A leading Real Estate Developer & Construction Company in the Kingdom of Bahrain seeks to employ a Land Surveyor Helper to assist in performing field surveys, setting up equipment, collecting data, and supporting the survey team on various construction and development projects. This role is ideal for individuals with basic knowledge of land surveying...

  • Application Support Engineer

    1 day ago

    Manama, Manama, Bahrain VAM Systems Full time 30,000 - 60,000 per year

    Experience Required:Strong understanding on webservices and Rest services and Integrations using webservices / Rest servicesStrong understanding on AWS , cloud integrations (Eg: Lamda functions)Strong skill on supporting OIC integrations and troubleshooting the production issuesStrong support skills on EFTS transactions.Strong skill set on supporting Banking...

  • Application Support Engineer

    3 days ago

    Manama, Manama, Bahrain VAM Systems Full time 30,000 - 60,000 per year

    Job Description VAM Systems is currently looking for Application Support Engineer for our Bahrain operations with the following skillsets and terms & conditions:Experience Required:Strong understanding on webservices and Rest services and Integrations using webservices / Rest servicesStrong understanding on AWS , cloud integrations (Eg: Lamda...

  • Application Support Engineer

    3 days ago

    Manama, Manama, Bahrain VAM SYSTEMS Full time 30,000 - 90,000 per year

    Job DescriptionVAM Systems is currently looking for Application Support Engineer for our Bahrain operations with the following skillsets and terms & conditions:Experience Required:Strong understanding on webservices and Rest services and Integrations using webservices / Rest servicesStrong understanding on AWS , cloud integrations (Eg: Lamda functions)Strong...

  • EFTS Support Engineer

    1 day ago

    Manama, Manama, Bahrain VAM Systems Full time 30,000 - 60,000 per year

    Job Description VAM Systems is currently looking for  EFTS  Support Engineer for our Bahrain operations with the following skillsets and terms & conditions:Experience Required:Strong understanding on webservices and Rest services and Integrations using webservices / Rest servicesStrong understanding on AWS , cloud integrations (Eg: Lamda functions)Strong...