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Sr. Coordinator Quality Control
2 weeks ago
talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionWhat's On Your Plate?
Key Responsibilities:
- Inbound & Put away: Receive GRNs against POs, check quantity/quality/expiry/temperature, label and put away using FIFO/FEFO and slotting rules.
- Picking & Packing: Pick waves for store replenishment and customer orders using RF scanners; pack with correct dunnage and cold-chain handling.
- Dispatch & Handover: Stage orders by route/store, load vehicles, hand over to last-mile teams with full documentation (STNs/DOs).
- Inventory Control: Daily cycle counts, weekly reconciliations, investigate variances, manage near-expiry, damages, RTVs.
- Quality & Compliance: Maintain hygiene, HACCP/ISO 22000 checklists, temperature logs, pest control records, PPE, and 5S standards.
- Systems & Reporting: Operate WMS/RF devices, update statuses in real time; prepare simple shift reports (receipts, pick lines, shrink).
- Cross-Functional: Coordinate with Demand planning, Ops, and Transport on delivery schedules, priorities, and exceptions.
KPIs:
- Receiving accuracy ≥99%; Pick accuracy ≥99.5%
- On-time dispatch (OTD/OTIF) ≥98%
- Inventory variance ≤0.2%, shrink % within target
- Hygiene & temperature log 100% compliance
What Did We Order?
- 1–3 years in warehouse/DC (FMCG retail, e-commerce, or darkstore preferred).
- Working knowledge of FIFO/FEFO, batch/expiry control, and cold-chain handling.
- Comfortable with WMS/RF scanners; basic Excel/Google Sheets.
- Detail-oriented, fast, and reliable under time pressure; English required.
