Tele-sales Representative

7 days ago

Manama, Manama, Bahrain Braxtone Group Full time 70,000 - 120,000 per year
  • BRIEF DESCRIPTION OF JOB FUNCTION

The Function Of Telemarketing Agent Entails The Following

  • cold calling techniques on prospects
  • persuading potential customers to purchase a product or service
  • obtaining referrals and leads from a variety of sources from lead generation activities
  • contributing to department's function of collecting data and converting them into qualified leads then conduct sales calls.
  • DUTIES ACTUALLY PERFORMED BY THIS POSITION:
  • Serves customers by selling products via telephone.
  • Contact individuals by telephone in order to solicit sales for goods or services.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
  • Conduct client or market surveys, and type detailed notes regarding sale or service offered.
  • Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.
  • Explain products or services and prices, and answer questions from customers.
  • Maintain records of contacts, accounts, and orders in the company's system only.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Obtain names and telephone numbers of potential customers from sources such as referrals, cold calling, and any other legal means.
  • Assist and support the line manager by taking tasks assign by them when necessary.
  • ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
  • Minimum of high school certification
  • Diploma and some form of work experience is preferred
  • Strong communication skills
  • Good selling skills
  • Positive energy and teamwork ethos
  • Excellent written and oral communication skills.
  • Good understanding of the services
  • Be highly computer literate, particularly in Microsoft Office Products.
  • Ability to persuade others to change their minds or behavior.
  • Ability to give full attention to what other people are saying, and to actively look for ways to help people.
  • Typical Working Conditions

Normal Working Hours40 hours a week

Working Timing may include rotating shift.

Work may require occasional weekend and/or evening work

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