Service Supervisor

3 days ago

Manama, Manama, Bahrain PRAMAC Full time 90,000 - 120,000 per year

We are Pramac, a Generac Company, leading the evolution to more resilient, efficient, and sustainable energy solutions.

Established in 1966, we have always evolved, expanding our product portfolio and becoming the global benchmark for the production of generators and warehouse material handling equipment. Our diverse business lines ensure the company is a leading player in a wide variety of global markets.

We are looking for an experienced
Service Supervisor
who will be responsible for managing and developing after-sales service operations, providing technical support, and coordinating maintenance, repair, and technical training activities for customers, installers, and service partners. This role serves as a key point of contact to ensure operational excellence and maximum customer satisfaction.

Main responsibilities:

  • Develop and maintain trusted relationships with key customers, dealers, network partners, and sales managers.
  • Coordinate and supervise the service team and service partners, ensuring compliance with quality standards, safety regulations, and timely interventions.
  • Provide high-level technical support, manage complex troubleshooting, and oversee critical field service activities.
  • Plan and deliver technical training courses for customers, installers, and authorized service centers.
  • Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and support the achievement of after-sales revenue targets.
  • Provide technical feedback and improvement suggestions to the engineering team for new product development and ongoing product enhancements.
  • Monitor and manage warranty claims and complaints, ensuring swift resolution in compliance with company policies and delivering excellent customer service.
  • Stay up-to-date with technological advancements and industry trends, implementing best practices and continuously improving service processes and capabilities.

Requirements:

  • At least 2 years of experience in similar roles within the industrial sector, preferably in power generators or related industries.
  • Solid technical background.
  • Proven experience in customer service and technical support.
  • Strong problem-solving skills and a customer-oriented mindset.

Skills:

  • Excellent troubleshooting skills with the ability to work independently and make sound decisions.
  • Outstanding written and verbal communication skills.
  • Experience delivering technical training to groups.
  • Ability to work independently and manage multiple priorities effectively.

Place Of Work:

  • Governatorato della Capitale, Bahrein

If you think you have the right skills for the role, share your profile with us and do not hesitate to contact us

  • Customer Service Supervisor

    3 days ago

    Manama, Manama, Bahrain doobi® Full time 4,000 - 6,000 per year

    Company Descriptiondoobi is a laundry subscription platform designed for busy individuals. Our mission is to make laundry services simple, accessible, and affordable for everyone. We strive to provide a seamless experience that ensures convenience and reliability for our customers. At doobi, we are committed to transforming the way people manage their...

  • Supervisor -Alusia

    3 days ago

    Manama, Manama, Bahrain NAD TRADING Full time 6,000 - 12,000 per year

    We are looking for a skilled Supervisor for our Restaurant.The right Supervisor uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.Requirements and skillsProven work experience as a Supervisor in Food & Beverages field is a must.Completion of a food service...

  • Supervisor

    3 days ago

    Manama, Manama, Bahrain Mohammed noor Albokhari Full time 2,000 - 3,000 per year

    Job Description: Restaurant Supervisor*Position Title:* Restaurant Supervisor*Location:* [Restaurant Name]*Reports To:* Restaurant ManagerJob Summary:We are looking for a dedicated Restaurant Supervisor to oversee daily operations and ensure that our restaurant delivers exceptional dining experiences. The ideal candidate will have strong leadership skills,...

  • Cleaning Supervisor

    3 days ago

    Manama, Manama, Bahrain Nidukki Trading Co. W.L.L Full time 2,500 - 3,000 per year

    We are looking to hire a hard-working Supervisor to perform deep cleaning duties. The Supervisor responsibilities include Site Operation, customer handling, store management, staff attendanceJob Type: Full-timePay: BD BD per monthEducation:Bachelor's (Required)Experience:Cleaning Service any GCC: 3 years (Preferred)Language:English, Hindi (Must) and Arabic...

  • Guest Services Manager

    1 week ago

    Manama, Manama, Bahrain beBeeHospitality Full time

    Job Title: Guest Services Manager">This is a unique opportunity to join our dynamic team as a Guest Services Manager. In this role, you will be responsible for providing exceptional levels of service to our guests, ensuring that every interaction is memorable and exceeds their expectations.">Key Responsibilities:Come to work every day with a smile on your...

  • Supervisor Barista

    3 days ago

    Manama, Manama, Bahrain Single Origin Full time 4,000 - 6,000 per year

    Supervisor BaristaLocation:Isa Town, Kingdom of BahrainAbout Us:Single Origin is an artisan bakery and café passionate about delivering fresh, handcrafted baked goods and specialty coffee experiences. We pride ourselves on quality, creativity, and heartfelt service, creating a welcoming space for our customers and team alike.Position Overview:We are seeking...

  • Housekeeping Supervisor

    3 weeks ago

    Manama, Manama, Bahrain Sofitel Full time

    Join or sign in to find your next jobJoin to apply for the Housekeeping Supervisor role at SofitelWhy work for Accor?We are more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring work brings purpose to your life. Join us to explore the...

  • Housekeeping Supervisor

    1 week ago

    Manama, Manama, Bahrain Sofitel Full time

    Join or sign in to find your next jobJoin to apply for the Housekeeping Supervisor role at SofitelWhy work for Accor?We are more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring work brings purpose to your life. Join us to explore the...

  • Restaurant Supervisor

    3 days ago

    Manama, Manama, Bahrain Alabraaj Restaurants Group Full time 6,000 - 12,000 per year

    Job Title: Restaurant SupervisorLocation: Manama, BahrainDepartment: OperationsApplicants must reside in Bahrain, possess the relevant experience and skills outlined below, and answer the pre-screening questions to be considered for this role.Job SummaryThe Restaurant Supervisor is responsible for overseeing daily operations to ensure smooth service,...

  • Restaurant supervisor

    3 days ago

    Manama, Manama, Bahrain Healthy Calorie Full time 500 - 1,000 per year

    Job descriptionAs a Restaurant Supervisor, you will play a crucial role in overseeing the daily operations of our restaurant. You will ensure exceptional service, maintain food quality standards, manage budgets, and lead a team to achieve operational excellence.Key Responsibilities:Oversee daily restaurant operations, ensuring smooth and efficient...