Area Manager

Position Summary

The
Area Manager – Residential Rentals
is responsible for overseeing and managing the operational, financial, and tenant-related functions of a portfolio of residential rental buildings. The role ensures effective performance of on-site property teams, tenant satisfaction, full compliance with property regulations, and successful delivery of rental and maintenance services. The Area Manager acts as a strategic and operational leader across multiple residential properties, representing Real Search's quality and professional standards.

About Real Search:

Real Search is a leading real estate company based in Bahrain, specializing in residential rental properties. We pride ourselves on delivering top-quality living experiences and professional property management services across our growing portfolio of residential buildings.

Job Summary:

We are seeking a dedicated and experienced
Area Manager
to oversee the operational performance, tenant relations, and financial success of our residential rental properties in Manama. The Area Manager will ensure that all buildings under their care are fully operational, well-maintained, and meeting occupancy and revenue targets.

Key Responsibilities:

• Portfolio Oversight:
• Manage day-to-day operations across a portfolio of residential rental buildings, ensuring properties meet company standards for occupancy, maintenance, and tenant satisfaction.
• Team Supervision:

• Lead and supervise property supervisors, maintenance staff, and customer service teams. Provide coaching, support, and ensure accountability across your team.

• Tenant Management:

• Handle escalated tenant concerns and disputes professionally. Ensure high tenant satisfaction through effective communication and timely resolution of issues.
• Leasing & Occupancy:
• Monitor leasing performance, ensure units are marketed effectively, and support teams to maintain high occupancy levels.
• Property Maintenance:
• Oversee routine inspections, maintenance work, and facility upgrades. Coordinate with vendors and service providers as needed.
• Budget & Cost Control:
• Prepare and manage operating budgets for each property. Control expenses and ensure financial targets are met.
• Legal Compliance:
• Ensure properties operate in compliance with Bahraini property laws and rental regulations. Coordinate with legal teams on tenancy issues when necessary.
• Reporting:
• Provide regular updates and reports to senior management on occupancy rates, financial performance, maintenance issues, and tenant feedback.

Qualifications:

• Bachelor's degree in Business Administration, Real Estate, or related field.
• Minimum 5 years of experience in property or area management, preferably within the residential real estate sector.
• Solid knowledge of Bahraini rental laws and property management standards.
• Strong leadership, organizational, and problem-solving skills.
• Excellent interpersonal and communication skills in English (Arabic is an advantage).

Accountabilities/Duties

• Supervise and manage daily operations across multiple residential rental properties within the assigned area.

• Lead, support, and evaluate on-site property managers and maintenance teams.

• Ensure high levels of tenant satisfaction through proactive communication and prompt issue resolution.

• Monitor and optimize occupancy rates, oversee leasing activities, and recommend rental pricing strategies.

• Oversee property upkeep, preventive maintenance, repairs, and ensure facilities are in excellent condition.

• Ensure all properties under management comply with local laws and Real Search policies.

• Prepare and manage operating budgets for assigned properties; monitor financial performance.

• Review and approve rental rate changes, lease agreements, renewals, and terminations.

• Coordinate with marketing and leasing teams to ensure effective property promotion and unit turnovers.

• Collect rent, monitor delinquencies, and oversee eviction processes when necessary.

• Provide regular reports to senior management on property performance, financials, maintenance, and tenant issues.

• Ensure all buildings maintain accurate records of leases, maintenance logs, and financial documentation.

• Conduct routine property inspections and follow up on quality assurance standards.

• Negotiate and oversee service contracts with external vendors and contractors.

• Assist in hiring, training, and performance reviews of on-site staff.

• Ensure consistent implementation of Real Search's standard operating procedures across all properties.

• Work collaboratively with the accounting department to ensure accurate financial reporting.

• Provide leadership and mentorship to property teams and promote a culture of service excellence.

• Liaise with tenants to address escalated complaints and enforce lease terms and community rules.

• Review and authorize maintenance expenses, quotations, and vendor payments.

• Ensure health, safety, and security compliance across all residential properties.

• Maintain awareness of local market trends, competitor offerings, and industry best practices.

• Support new property onboarding and integration processes, including setup, marketing, and operations.

• Handle legal and RERA-related matters when required in coordination with internal legal teams.

• Act as the point of contact for stakeholders regarding area-wide property operations and performance.