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Shop Manager

2 months ago

Manama, Manama, Bahrain Red Castle Full time
Store Manager

Join our team as a Store Manager and take on the challenge of leading a dynamic retail team. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.

Key Responsibilities
  • Sales Growth: Develop and implement strategies to increase sales and improve customer engagement.
  • Team Leadership: Recruit, train, and develop a high-performing team of sales associates and management staff.
  • Inventory Management: Oversee inventory levels, manage stock control, and implement purchasing plans to ensure optimal stock levels.
  • Customer Service: Foster a positive customer experience by responding to customer complaints and comments in a timely and professional manner.
  • Marketing Strategy: Analyze sales figures and forecast future sales to inform marketing strategy decisions.
  • Staff Development: Provide training and development opportunities to improve staff knowledge and skills.
  • Store Operations: Ensure the store is clean, safe, and well-maintained, and that all operational requirements are met.
Requirements
  • Retail Management Experience: Proven track record of success in retail management, with a focus on sales growth and customer satisfaction.
  • Leadership Skills: Ability to motivate and lead a team of sales associates and management staff.
  • Customer Focus: Strong customer service skills and a commitment to delivering exceptional customer experiences.
  • Quick Learner: Ability to quickly learn and adapt to new systems, processes, and technologies.
  • Team Player: Collaborative approach to working with colleagues and other departments to achieve business objectives.
  • Market Knowledge: Understanding of market trends and consumer behavior.
  • Sales Experience: Proven sales experience and a track record of meeting or exceeding sales targets.