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Director Information Technology

4 weeks ago

Manama, Manama, Bahrain VIVA Bahrain Full time

Business Unit

stc

Sector

Location

Contract Type

Full Time

Closing Date

31-Jan-2025

Job Objective:

To oversee, lead and evolve all aspects related to IT Infrastructure, digital services, and application development capabilities to ensure effective day-to-day management of IT systems.

Key Responsibilities/Duties:

Strategic Contribution:

  1. Design and lead the execution of IT & Digital segment strategy and translate it into successful departmental business projects or initiatives to support growth/success in the Technology sector.
  2. Guide the preparation and monitoring of the IT & Digital department business plans and annual budget, in line with the company's objectives.
  3. Control expenditure against approved divisional budget on a regular basis and investigate and reconcile any significant variances to ensure effective cost control.
  4. Monitor departmental performance KPIs and profitability, providing relevant progress updates to the Chief, as needed, to remain aware of the overall IT & Digital performance.

IT & Digital Consumer and Enterprise Enablement Applications:

  1. Lead the applications team to deliver optimal business value in a service delivery model through understanding the business needs from practical and working knowledge of business processes.
  2. Partner with the stakeholders to align and prioritize current and future initiatives in support of the business objectives.
  3. Collaborate with all IT teams to ensure production applications meet performance, reliability, and quality objectives.
  4. Participate in developing the system and technology plans; assess cost and feasibility of system requests and ensure the plan supports both strategic and tactical needs.
  5. Collaborate with internal customers and senior company leadership to ensure commitment and support for IT Application Development initiatives and programs.
  6. Evaluate the application portfolio and update the application roadmap to simplify and enhance functionality and/or transition to packaged solutions to improve supportability, time to market, and business value.
  7. Develop and apply consistent, standardized development processes.
  8. Foster innovation by encouraging associates to bring forth creative solutions.
  9. Lead and take responsibility for the solutions designs for the Enterprise Enablement Application (e.g., ERP, ServiceNow) and consumer applications.
  10. Supervise the development of code in order to implement designed solutions in the IT & Digital department.
  11. Ensure continuous liaison with Operations to allow effective releases pertaining to Consumer Applications.

IT Infrastructure:

  1. Review and evaluate existing designs within STC to determine current capability and introduce potential improvement initiatives for IT Infrastructure services.
  2. Lead the design and implementation of business continuance and disaster recovery plans/processes to protect business IT infrastructure.
  3. Drive research initiatives to remain abreast of regional and international trends in the IT Infrastructure services design methods.
  4. Supervise the development of metadata repository and the delivery of data lake to ensure that analytics requirements are met.
  5. Promote collaboration across business sectors to support data-engineering needs.

People Management:

  1. Provide effective leadership across the IT & Digital department, by setting individual objectives, reviewing performance, and developing employees.
  2. Coordinate the activities of the team to ensure that all work is carried out efficiently.
  3. Approve the workforce plan and oversee staff hiring, performance management, and training activities.

Change management and continuous improvement:

  1. Lead the identification of opportunities for continuous improvement of the function's systems, processes, and practices.
  2. Approve functional change plans with a focus on leading strategic innovation.
  3. Research relevant regional and global market trends to stay up to date with best practices.

Reporting and Compliance:

  1. Ensure that all functional reports are prepared timely and accurately.
  2. Participate in various relevant committees and present annual and periodic reports.
  3. Ensure compliance with all policies and procedures.
Academic/Other Qualifications & Experience:

Bachelor's degree in IT, Computer Science or any other related field.

Proficiency in English language.

Preferred:

Master's degree in Business Administration, IT, Computer Science or any other related field or MBA.

Proficiency in Arabic language.

Minimum 16 years of multifunctional experience in Technology and Digital function, with at least 10 years in a leadership position at a senior management level, ideally in the Telecommunications sector.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

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