Assistant Restaurant Manager
3 days ago
Role Purpose:
The Assistant Restaurant Manager is responsible for supervising and controlling the whole team while participating in achieving outstanding service and guests' satisfaction.
Responsibilities:
- Supervise the food preparation and presentation process, ensuring high quality items and conformity with the set standards and techniques, check the quantity/quality of displayed items and take necessary actions upon needed.
- Perform, during rush hour and upon need, the tasks of greeting, taking food orders, and serving guests while informing kitchen/bar staff and waiters to act accordingly.
- Implement adequate hygienic policies and procedures and ensure that health and safety regulations are followed at all times in the restaurant.
- Handle customers' complaints appropriately while ensuring continuous client satisfaction.
- Monitor, on a daily basis, F&B costs and review the operation's budget with the Manager and overview the restaurant's set targets taking necessary measures to meet them.
- Manage all operations relating to the restaurant's function such as participating in the opening and closing procedure, checking maintenance, managing shifts, and liaising with the purchasing department.
- Monitor performance of stewards and handle tips calculation and distribution.
- Control inventory, monitor revenues, and modify procedures and prices.
Qualifications:
- Bachelor's Degree or equivalent in Food and Beverage or Hospitality Management.
- 3 - 5 years of experience in F&B operations, out of which 1 - 2 years in a managerial role.
- Fluency in English.
- Proficiency in MS Office.
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