Brand Standard Trainer
7 hours ago
**KEY RESPONSIBILITIES**:
- COFFEE _
- Costa check alignment with Trainers and Store Managers
- Organize and successfully deliver BOY and Biyearly competitions
- Initiate essential training for new stores
- Support operations team to achieve 90% mark in Costa check, SST and SET
- Responsible for driving brand standards through implementation and update of the Costa brand excellence manuals
- PEOPLE _
- Monthly one-on-one with Barista Trainers
- Develop strong and effective Barista Maestro Trainees and Trainers
- TRAINING NEEDS_
- Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
- Develop individualized and group training programs that address specific business needs.
- Develop training manuals that target tangible results.
- Implement effective and purposeful soft skills training
- Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
- Assess employees’ skills, performance and productivity to identify areas of improvement.
- Effectively communicate with team members, trainers and management.
- Manage the technologies and technical personnel required to develop, manage and deliver training.
- Keep abreast of training trends, developments and best practices.
**SKILLS**:
- Excellent written, verbal and interpersonal communication skills
- Excellent training and coaching skills
- Strategic and creative mindset
- Critical thinker with innovative problem-solving skills
- People person
- Can handle enormous pressure
**REQUIREMENTS**:
- Supervisor and above level
- Have Bahraini driving license
- Min. 2 years experience in training and management development is a plus
- Fluent English speaker
- Must be resident of Bahrain
**Experience**:
- training: 2 years (required)
**Language**:
- English fluently (required)
License/Certification:
- Bahraini Driving License (required)
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