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Associate Sme Sales

4 weeks ago

Manama, Bahrain Stc Full time

Sector:Business

Department:SME Sales

Country:Bahrain

Location:Bahrain - Manama

Contract Type:Full Time

Job Objective: Manage (SME) business sales accounts by doing an outdoor sales to ensuring that all administrative, product/service related matters are addressed and any pressing issues resolved.

Job Specifications:Responsible for meeting sales targets and retaining key customers.
Develop and manage relationships with key SME accounts; setting customer expectations and managing them within the set KPIs.
Ensure queries and customer needs are tended to or acknowledged within specified timeframes.
Consult with Manager - SME Direct Sales to identify business sales improvement initiatives and actively participate in implementation and provide tracking reports for monitoring purposes.
Develop, identify, document and monitor SME sales pipeline, while updating the pipeline on daily basis.
Gauge business customers’ feedback on stc Bahrain SME Products and Services and report back to relevant Business Products team.
Coordinate with other stc units to provide the best customer experience (IT, Retention, After Sales, Products, Billing and Collection, Call Centre).
Provide market intelligence and feedback on competitor offers.
Meet the agreed upon target for daily meetings.

Qualification & Experience:Diploma / Bachelor’s degree in Marketing or Business from a recognized university
3+ years’ experience of Corporate Sales, preferably in Telecom setup.
Sales and Marketing
Customer Relationship Management