Dynamic Travel Agent with Sabre Expertise

5 months ago

Manama, Bahrain Mannai Travels Full time

Key Responsibilities:

- Utilize the Sabre Global Distribution System to book flights, hotels, car rentals, and other travel services.
- Construct custom travel packages that align with the clients' preferences, budget, and requirements, ensuring a seamless and memorable travel experience.
- Provide knowledgeable travel advice and stay up-to-date on travel trends, destinations, regulations, and health and safety guidelines.
- Offer exceptional customer service to maintain a high level of customer satisfaction and cultivate repeat business.
- Engage in consultative selling, understanding the clients' needs to offer the best possible options and upsell when appropriate.
- Liaise with tour operators, airlines, and other service providers to secure bookings and negotiate favorable rates and terms.
- Handle travel documentation, including visas, travel insurance, and any required travel advisories or inoculation requirements.
- Address and resolve any travel-related issues that may arise before, during, or after the trip.
- Maintain detailed records of bookings, payments, and confirmations using the Sabre system and other relevant software.
- Stay abreast of the latest developments in Sabre technology and participate in ongoing training to enhance system proficiency and service delivery.

Qualifications:

- Proven experience as a Travel Agent, with a strong background in creating multi-faceted travel packages.
- Proficiency in the Sabre Global Distribution System for ticketing, booking, and itinerary management.
- Excellent communication and interpersonal skills with the ability to build rapport with clients and industry partners.
- Detail-oriented with strong organizational and time management skills.
- Ability to handle multiple projects simultaneously and adapt to changing priorities.
- Knowledge of international travel regulations, visa requirements, and travel insurance policies.
- A passion for travel and an eagerness to keep learning about new destinations and travel services.
- Flexibility to work outside of standard office hours when client needs dictate.

Education and Experience:

- Diploma or degree in travel, tourism, hospitality, or a related field preferred.
- Certification in Sabre or relevant CRS (Computer Reservations System) is highly desirable.
- A minimum of 3 years' experience in a travel agency or similar role, with direct hands-on experience using Sabre.
- We offer a competitive salary, performance bonuses, and opportunities for professional growth in a supportive and dynamic work environment. If you have a passion for travel, a commitment to providing outstanding customer service, and the skills to create memorable travel experiences, we encourage you to apply.

Application Question(s):

- Do you have any experience with hotel booking systems?

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