Front Desk Agent

2 weeks ago


Manama, Bahrain IHG Full time

**About us**
Do you have the passion to always put the guest at the center of everything you do creating the warm atmosphere that makes guests feel at home away from home? You might be the experienced** Front Desk Agent** we are looking for to join our InterContinental Regency Bahrain team

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located in the business and leisure hub of the city, InterContinental® Regency Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental® Regency Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental® Regency Bahrain promises to delight your palate.
**Your day to day**
As our newest **Front Desk Agent**, you'll** **ensure a remarkable arrival experience of the guests from the allocation of the room, meeting the guest booking request, and seamless check-in procedure. In addition, you'll be responsible for making sure that the guest will have an efficient and accurate check-out process.
**What we need from you**
- Good command of English is a must. Arabic language is an advantage.
- Diploma in Hospitality Management or related field.
- At least 1 year experience in the same role
- Effective communication skills and a pleasant personality are a must.
- Engaging, outgoing and confident.
- Knowledge of Opera and good computer skills are a plus.

**What we offer**
You’ll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental® Regency Bahrain a great place to work. In return we'll give you a competitive financial and benefits package.

As a sneak peak, here are some of our benefits you will enjoy:

- Competitive salary
- Fully furnished accommodation with free internet, lounge and gym facility
- Employee meals (breakfast, lunch, dinner and tea break) at our Flavours Cafe
- Opportunities for promotion and transfer across the IHG hotels
- 30 days vacation leave plus 14 days public holidays per year
- Discounted international/worldwide room rates for yourself, family and friends
- Employee recognition programmes
- Access to free online courses including Harvard Managed Mentor modules

Job Reference: EMEAA20952


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