Sales Engineer

9 hours ago

Manama, Bahrain 01 Systems Full time

Company Description

Our team shares a passion for success and a firm commitment to create an inspiring work environment for each and every employee. High moral standards, a positive attitude, and a hard-working mindset are all qualities that you will find in the people at 01 Systems.
We make every effort to care for our employees who are our most important asset. Our culture promotes an atmosphere of thoughtfulness, moments of laughter, and an appreciation of others as well as a strong work ethic and technical skills.
Our team encounter new learning opportunities every day; everything from the latest functionality in the newest systems, to different approaches companies use to solve similar business problems.

**Job Description**:
You will be responsible for assisting the overall Sales team in driving revenue by helping to qualify accounts; answering requests for information (RFIs) and requests for proposals (RFPs); preparing and delivering solution-based product presentations and demonstrations to prospective customers from C-Level to end-users; and executing on customer proof of concepts (POCs).

**Duties and Responsibilities**
- Support sales efforts with in-depth product and business knowledge.
- Deliver presentations and product demonstrations to both technical and non-technical customers.
- Gather and analyze customers' requirements and uncover details of business problems that prospects have.
- Complete the business analysis and technical component of a sales proposal with case studies and facts.
- Respond to RFI's and RFP's and prepare the appropriate technical proposals.
- Answer technical questions about the solutions and related infrastructure.
- This is a customer facing position and you may be required to work at customer site for prolonged periods or permanently. You must be able to travel minimum 25% - 75% of the time as required, without restriction.
- Provide customers with follow-up consulting and general assistance in areas of expertise.
- Attend internal project meetings and provide status on progress of activities and deliverables.
- Work on special projects to help increase efficiencies across our technical implementations.
- Act as a Trusted Advisor for the customers and communicate enhancement requests back to the product team.
- Participate in system training and learn all aspects of system functionality.

**Qualifications**:

- Bachelor's degree in computer science, Computer Engineering, or equivalent.
- 3+ years of experience with large enterprise customers in a similar role.
- Experience in developing and delivering effective presentations and product demonstrations.
- Excellent analytical skills with the ability to recognize the pain and requirements of the customers.
- Strong problem-solving skills including an ability to think independently when faced with challenging questions.
- Proven experience in managing the bid or proposal process including responding to RFI's and RFP's.
- Strong interpersonal and communication skills, written & verbal.
- Tracking, documenting and communicating project status, issues, risks and decisions to project stakeholders on the status of all deliverables and work accomplished.
- Proficient in Microsoft Office products (Outlook, Word, Excel, PowerPoint).

**Job Specifications**
- Fluent in Arabic and English languages, both written and verbal.
- Demonstrated ability to analyze requirements and understand the technology implications of the requirements to make independent decisions quickly and effectively.
- Demonstrated ability to work independently and collaboratively with colleagues, customers and partners.
- Excellent communication skills, organizational skills, prioritization skills, documentation skills, problem-solving and analytical skills.
- Must be a self-motivated person with a drive for continuous learning and improvement.
- Must be presentable and self-confident.

Additional Information
**Preferred Experience**
- 2+ years of experience in troubleshooting web services.
- 2+ years of experience in BPM/Workflow or Archiving/DMS/ECM solutions in any industry.
- 2+ years of experience in working with remote teams / resources.

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