Hotel Receptionist
5 days ago
**General Purpose**
Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.
**Main Job Duties and Responsibilities**
- welcome and greet guests
- answer and direct incoming calls
- inform guests of hotel rates and services
- make and confirm reservations for guests
- ensure proper room allocation
- register and check guests in
- confirm relevant guest information
- verify guest's payment method
- verify and imprint credit cards for authorization
- issue room keys and direct guests to their rooms
- maintain clear and accurate records of guest room bookings
- compute all guest billings, accurately post charges to guest rooms and house accounts
- receive and transmit messages for guests
- retrieve mail, packages and documents such as faxes for guests
- listen and respond to guest queries and requests both in-person and by phone
- provide accurate information about local attractions and services
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- complete and maintain any incident reports, daily activity reports or other reports requested by management
- manage conference room bookings and scheduling
- close guest accounts and check guests out
- review accounts and charges with guests during the check-out process
- process accurate payment of guest accounts
- inform housekeeping when rooms have been vacated and are ready for cleaning
- monitor visitors to the hotel
- enforce rules and policies of the hotel
- maintain a neat and orderly front desk and reception area
**Key Competencies and Qualities**
- customer service orientation
- attention to detail and accuracy
- planning and organizing
- ability to multitask and prioritize
- professional appearance and attitude
- effective verbal and written communication skills
- ability to handle stress and stay calm under pressure
- conflict resolution skills
- decision making and judgment skills
- team work
- flexible regarding work schedules
- ability to respond appropriately to diverse customers and guests
**Salary**: BD150.000 - BD180.000 per month
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
-
Hotel Receptionist
2 weeks ago
Manama, Bahrain Ruru Tower Full time**Hotel receptionists** Preferred experience on the following: - General computer knowledge - Pleasant demeanor when interacting with hotel guests - Good communication skills - Organizational skills - Ability to multitask - Willingness to learn hotel computer system/software - Problem-solving skills - Customer service skills **Job Types**: Full-time,...
-
Front Office Receptionist
2 days ago
Manama, Bahrain Diva Hotel Full timeDiva Hotel in Juffair is looking for a Front Office Female Receptionist only with relevant hotel experience. Pay: BD170.000 - BD200.000 per month Application Question(s): - Do You Have IDS Knowledge **Experience**: - 2year: 1 year (required) **Language**: - English (required) Application Deadline: 15/12/2024
-
Hotel Receptionist
16 hours ago
Manama, Bahrain Cluster Inter. Hotels Full timeGreet all guests and assist them with check-in and check-out - Maintain a positive attitude and friendly demeanor - Respond to all guest questions and requests - Answer and forward phone calls - Manage guest bookings and reservations - Keep a tidy and orderly workspace - Assist with administrative and clerical tasks as needed **Job Type**:...
-
Receptionist/night Auditor
7 days ago
Manama, Bahrain MONROE HOTEL Full timeUrgent we are hiring for the hotel receptionist /night auditor With experience IDS system Can join immediately only men can apply note: no experience in the IDS system it will be no select **Job Types**: Contract, Full-time **Salary**: BD200.000 - BD220.000 per month
-
Hotel Receptionist
6 days ago
Manama, Bahrain AlgoRepublic Private limited Full time**Guest Services** - Greet guests warmly upon arrival and ensure a smooth check-in process. - Provide information about hotel facilities, room options, and local attractions. - Handle guest inquiries, requests, and complaints promptly and professionally. **Reservations and Front Desk Operations** - Update guest information and maintain accurate records in...
-
Front Office Receptionist
2 days ago
Manama, Bahrain Monroe hotel and suites, hospitality industry Full time4 STAR HOTEL IS LOOKING FOR EXPERIENCED FRONT OFFICE RECEPTIONIST - IDS EXPERIENCE IS A MUST PLEASE SEND RESUME TO- +973 35144070 **Salary**: From BD150.000 per month Ability to commute/relocate: - Manama: Reliably commute or planning to relocate before starting work (required)
-
Receptionist (Female)
7 days ago
Manama, Bahrain Leaders International Recruitment Full timeLooking for an young dynamic hotel receptionist Must have 1 to 3 years experience as receptionist Must be flexible with shifts **Salary**: BD200.000 - BD250.000 per month Ability to commute/relocate: - Manama: Reliably commute or planning to relocate before starting work (required)
-
Spa Receptionist
7 days ago
Manama, Bahrain Ramee Group of Hotels Full timeRamee Group of Hotels Bahrain is looking for a Spa receptionist. ONLY FEMALE CANDIDATES !! - Should have prior experience as a receptionist. - Should be fluent in English. - Basic Arabic knowledge. Ramee Suite 4, 1st floor, 102, HR office, Juffair, Manama **Job Types**: Full-time, Permanent
-
Receptionist - Emea
1 week ago
Manama, Bahrain Hilton Full timeReceptionist - EMEA A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...
-
Receptionist
5 days ago
Manama, Bahrain Sevens Holding Company S.P.C. Full timeCar rental service is looking for passionate receptionist. **Requirements**: - perfect grooming - smiling, positive personality - reception/hotel experience - immediate joiner in Bahrain We provide: salary 200 bd, accommodation (shared room), transportation, medical expenses. **Salary**: BD200.000 per month
-
Night Receptionist
6 days ago
Manama, Bahrain Hilton Full timeNight Receptionist A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Night Receptionist, you will provide night-hour reception services for Guests to contribute to an overall exceptional...
-
Receptionist- Male
16 hours ago
Manama, Bahrain Ramee Group of Hotels Full timeRamee Group Of Hotel Bahrain is looking for Male receptionist. - Should have prior experience as a Receptionist/Front desk agent. - Should have good IDS Knowledge. - Welcome guests by greeting them, in person or on the telephone; answering or referring inquiries as appropriate, and take adequate messages when required. - Must be effective at listening,...
-
Front Desk Receptionist
4 days ago
Manama, Bahrain Hilton Full timeFront Desk Receptionist A Front Desk Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Desk Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience...
-
Front Desk Receptionist
7 days ago
Manama, Bahrain Talent Pal Full timeFront Desk Receptionist A Front Desk Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Desk Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience...
-
Female Receptionist
5 days ago
Manama, Bahrain FARHAN TOWER Full timeWe are urgently seeking a female receptionist with exceptional communication skills and a polished, professional demeanor to join our team. - Should have prior experience as a Receptionist/Front desk agent. - Should have good IDS Knowledge. - Welcome guests by greeting them, in person or on the telephone; answering or referring inquiries as appropriate, and...
-
Receptionist
3 days ago
Manama, Bahrain Ramee Group of Hotels Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...
-
Receptionist
16 hours ago
Manama, Bahrain Accor HQ Full time**Receptionist** First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **What is in it for you?** - Employee benefit card offering discounted rates at Accor worldwide - Learning programs through our Academies -...
-
Receptionist
2 days ago
Manama, Bahrain Al Safir Hotel & Tower Full timeThe Front Office Associate is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. **Education & Experience** - Experience in a hotel or a related field preferred. - High School diploma or equivalent required. - Computer...
-
Hotel Receptionist
2 days ago
Manama, Bahrain Cluster Inter. Hotels Full timeWelcoming guests and checking their details against their bookings - Allocating guests their rooms and providing keys - Answering phones from prospective customers and guests, taking messages and delivering them - Completing administrative tasks such as filing and photocopying - Responding to requests for help and information - Providing concierge services,...
-
Franchise Hotel
7 days ago
Manama, Bahrain Crowne Plaza Full time**About Us** Under the general guidance and supervision of the Duty Manager or delegate and within the limits of established IHG policies and procedures, responsible for the reception, registration and rooming of hotel guests and to provide personal service and special assistance on the needs, wants and inquiries of all guests staying in the hotel **Your...