Receptionist-5 Hotel
7 days ago
**Urgent Hiring**
We have an open role for **Position Title_Receptionist
- 5* Hotel ** with a well-established **Hospitality** group in **Bahrain**.
**Key Responsibilities**:
- Greet and welcome guests, visitors, and clients in a professional and friendly manner.
- Handle check-in and check-out processes, utilizing **Micros** for billing, payments, and transactions.
- Answer, screen, and direct incoming calls to the appropriate departments.
- Maintain front desk operations, ensuring it is organized and presentable at all times.
- Provide accurate information and assistance to visitors and clients.
- Assist with reservations, bookings, and schedule management when needed.
- Manage incoming and outgoing mail, deliveries, and courier services.
- Coordinate with various departments to ensure a smooth guest experience.
- Assist with administrative tasks such as data entry, filing, and document management.
- Handle basic troubleshooting and inquiries related to the Micros system.
- Monitor and maintain office supplies and inventory.
**Mandatory Skills**:
- **Micros POS System Experience**: Proficiency in using Micros for handling transactions, payments, and bookings.
- Strong customer service skills and the ability to engage with a diverse clientele.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize responsibilities effectively.
- Strong problem-solving abilities with attention to detail.
- Professional appearance and attitude.
**Preferred Qualifications**:
- Experience in the hospitality industry, particularly in front-office or guest relations roles.
- Knowledge of other administrative or reservation systems is a plus.
- Familiarity with CRM or customer management software.
-
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