Customer Service Evaluator

**We are an international market research consultancy **operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in **Manama, Bahrain**, to assess the customer service standards in several interesting venues. Your main task will be to pose as a real customer and evaluate the staff performance and the...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Greet clients as soon as they arrive and connect them with the appropriate party - Answer the phone in a timely manner and direct calls to the correct offices - Create and manage both digital and hardcopy filing systems for all partners - Prepare bills and take payments - Deal with complaints or problems - Answer telephone calls and take messages or forward...

**Customer Service Job Summary** The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. **Customer Service...

**Job Summary**: The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships. **Key...

A highly reputed organisation is looking for a qualified Customer Service Representative to join our team in Bahrain. - Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to identify customer needs or desires in order to recommend the appropriate product or service. - Learn the software...

Job Overview: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a crucial role in supporting our daily operations and ensuring smooth administrative processes. This is a full-time position with opportunities for growth and advancement. **Responsibilities**: -...

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Responsibilities** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to...

A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process. Duties and Responsibilities: - Manage large amounts of...

Job Title: Customer Service Representative (Electric Wheelchairs and Scooters Rental) Company: Welaat General Trading Location: City Center Mall, Bahrain **Job Description**: Welaat General Trading is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for...

We are looking for Customer Service Representative to join our team, who can: - Maintains customer records by updating account information. - Data entry - Follow up receivables / cold calls - Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed. Skills and...

We are seeking a **Customer Service Agent** to join our prestigious luxury fashion boutique. **Key Responsibilities**: - Handle customer inquiries with elegance and efficiency. - Manage and resolve customer concerns courteously. - Assist clients with product information, order status, and after-sales support. - Maintain a deep understanding of luxury...

Welcomes customers when they arrive at a restaurant or cafe. - Introduces customers to the menu and announces daily or seasonal menu specials - Answers questions about menu items, ingredients, and pricing - Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them - Passes customer orders along to...

Management and resolve customer complaints/queries._ - Identify and escalate issues to supervisors._ - Provide service information to customers._ - Document all call information according to standard operating procedures._ - Follow up customer calls where necessary._ - Complete call logs and reports_ **Basic requirements for the role**: - Proven experience...

Focal point for customer’s shipping requests. Coordinate with internal operations on all shipping requests. - Provide shipping solutions to customers. - Develops relationships with allocated customers. - Manage end to end shipment life cycle liaising with all internal and external stakeholders - Proactively informs customer on shipment status, exceptions...

**Responsibilities** - Provide knowledgeable answers to questions about services, and pricing. - Identify and assess customers' needs to achieve satisfaction. - Work with internal departments to meet customer's needs. - Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. - Handle...

FOLLOWING UP WITH SUPPLIERS AND CUSTOMERS AND PROVIDE NEW SALES LEAD TO SALES DEP Pay: BD180.000 - BD220.000 per month

A fast-growing company in F&B Industry which focuses on the quality of healthy food options in the market. **Role Description**: This is a full-time on-site role for a Customer Service Representative located in Bahrain. The Customer Service Representative will be responsible for providing excellent customer service, resolving customer issues, and ensuring...

A fast-growing company in F&B Industry which focuses on the quality of healthy food options in the market. **Role Description**: This is a full-time on-site role for a Customer Service Representative located in Bahrain. The Customer Service Representative will be responsible for providing excellent customer service, resolving customer issues, and ensuring...

**Company**: Our client is one of the well-known malls in Bahrain, they are currently looking to hire a **Customer Service Officers.** **Job Purpose**: - To ensure the delivery of smooth, efficient, and consistent best practices of the functions of the Customer Service Desk. - You will be responsible for delivering bespoke processes and procedures of the...