Customer Service Evaluator

**We are an international market research consultancy **operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in **Manama, Bahrain**, to assess the customer service standards in several interesting venues. Your main task will be to pose as a real customer and evaluate the staff performance and the...

Greet clients as soon as they arrive and connect them with the appropriate party - Answer the phone in a timely manner and direct calls to the correct offices - Create and manage both digital and hardcopy filing systems for all partners - Prepare bills and take payments - Deal with complaints or problems - Answer telephone calls and take messages or forward...

Job Overview: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a crucial role in supporting our daily operations and ensuring smooth administrative processes. This is a full-time position with opportunities for growth and advancement. **Responsibilities**: -...

**Customer Service Job Summary** The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. **Customer Service...

**Job Summary**: The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships. **Key...

A highly reputed organisation is looking for a qualified Customer Service Representative to join our team in Bahrain. - Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. - Learn to identify customer needs or desires in order to recommend the appropriate product or service. - Learn the software...

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Responsibilities** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to...

A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process. Duties and Responsibilities: - Manage large amounts of...

Management and resolve customer complaints/queries._ - Identify and escalate issues to supervisors._ - Provide service information to customers._ - Document all call information according to standard operating procedures._ - Follow up customer calls where necessary._ - Complete call logs and reports_ **Basic requirements for the role**: - Proven experience...

FOLLOWING UP WITH SUPPLIERS AND CUSTOMERS AND PROVIDE NEW SALES LEAD TO SALES DEP Pay: BD180.000 - BD220.000 per month

Focal point for customer’s shipping requests. Coordinate with internal operations on all shipping requests. - Provide shipping solutions to customers. - Develops relationships with allocated customers. - Manage end to end shipment life cycle liaising with all internal and external stakeholders - Proactively informs customer on shipment status, exceptions...

A fast-growing company in F&B Industry which focuses on the quality of healthy food options in the market. **Role Description**: This is a full-time on-site role for a Customer Service Representative located in Bahrain. The Customer Service Representative will be responsible for providing excellent customer service, resolving customer issues, and ensuring...

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

Looking for dynamic Sales and Customer Service Sales Associates for a Branded Toy store. Arabic speaking. English will be an added advantage. We highly focus on providing the best customer service and retail experience and maximizing the brand reputation. COVID-19 considerations: All customers are required to wear masks. Covid-19 precautionary measures are...

Should have end to end knowledge in card processing. - Technical knowledge is must in ISO 8583, payment processing and card life cycle. - In-depth knowledge in scheme certification, scheme compliance and audit processing. - Make important policy, planning, and strategy decisions. - Develop, implement, and review operational policies and procedures. - Ensure...

We have an urgent vacancy for Administrative Support/Customer Service in our office in Bahrain. **KEY RESPONSIBILITIES**: *Support with execution of apartment and vehicles *Daily operation of the Sponsorship Services, *Documentation and other administrative jobs *To assist in picking and dropping documents *Administrative task **REQUIREMENTS**: -...

Should have good fluency in Arabic and English - Microsoft Office Experience - Attending calls from vendors and customer - Creating orders on behalf of Customer - Tele sales experience is an added advantage - Bahraini Fresh Graduate will an added advantage

Join Our Team as a Customer Service Duty Manager in Bahrain! Are you ready to be a vital part of British Airways’ airport operations in Bahrain? As a Customer Service Duty Manager, you will support the Airport Manager, ensuring safety, security, and operational excellence. Your role involves managing relationships, performance, and local suppliers to...

Join a regional team of contact center agents delivering customer service, sales and support from the comfort of your home. - Select the work schedule that fits with your lifestyle - Enjoy being independent contractor with Gulf CX - Grow your skillsets to get more advanced projects with higher pay **What do you need to get started?** - A quiet place to work...

Complete understanding of CVP process - Sales, service, and parts. - Ensure that 100% correct data is captured, analysed and submitted. - Responsible for all new car deliveries. - Carryout daily discussions with managers on red flag points / Hot alerts. - Ensure weekly meeting with GM and Monthly meeting with CEO and highlight key issues of CVP / Customer...