Customer Relationship Manager

5 months ago


Al Budaiya, Bahrain DMS Global Full time

We are Currently Looking for a Results-Driven Professional with a Keen Interest in Customer Relationship Management and Business Development to work with DMS Global A Partner of ARC Advisory Group.

**Company Overview**:
ARC Advisory Group is a Technology Research and Advisory firm that delivers Knowledge-based Products and Services to Industry, Energy, and Infrastructure Clients. Our Analysts and Consultants have vast Industry Knowledge and Experience to help Clients face complex business issues. We Specialize in a range of areas, including Business Systems, Supply Chain Management, Product and Asset Lifecycle Management, and Industrial Internet of Things (IoT) and Automation Systems.

**Role**: Customer Relationship Manager

**Employment Type**: Full-Time Hybrid Role (On-site in Budaiya, with some Remote Work)

**Responsibilities**:
As a Customer Relationship Manager, you will play a pivotal role in Promoting Technology Services to Industrial Companies.

Your responsibilities will include:

- Identifying and Capitalizing on New Business Opportunities.
- Leading Contract Negotiation Processes.
- Managing Client Accounts and Nurturing Long-term Relationships.
- Driving Sales Initiatives and Contributing to Overall Business Development.

**Qualifications**:
To succeed in this role, you should have:

- Proven Expertise in New Business Development and Sales.
- Experience in Successfully Negotiating Contracts.
- Exceptional Written and Verbal Communication Skills in English.
- A Demonstrated Ability to Build and Maintain Strong Client Relationships.
- Strong Problem-Solving and Analytical Skills.
- A Minimum of 4-5 years of Operational Experience in Instrumentation, Control & Automation.
- Experience in the Oil & Gas Sector is a Must.

**Educational Qualifications**:

- Bachelor's degree in Instrumentation, Control & Automation (required).
- Bachelor's degree (preferable) in Marketing or International Studies.
- Customer Service Certifications (preferable).

**Salary**: BD750 Per Month + Commissions

**Salary**: BD750.000 per month

**Experience**:

- Oil & Gas Sector: 4 years (required)
- Operations in Instrumentation, Control & Automation: 5 years (required)

**Language**:

- English (required)

License/Certification:

- Degree in Instrumentation, Control & Automation (required)

Ability to Commute:

- Budaiya (required)



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