Operations Agent

Job Description: We are seeking a competent Performance Team Leader/Operations Agent to oversee our supply chain management efficiently. The Performance Team Leader/Operations Agent will play a vital role in recording and analyzing riders' performance, managing day-to-day operations, and leveraging experience in manpower and customer service to ensure...

The RTM Agent is responsible for monitoring and managing real-time performance metrics within the BPO environment. This role ensures that service levels are maintained and that agents are effectively utilized to meet operational demands. **Key Responsibilities**: - Continuously monitor call queues, agent availability, and overall team performance throughout...

The WFM Agent is responsible for supporting the efficient operation of the BPO by managing scheduling, real-time monitoring, and performance analysis. This role ensures that staffing levels meet business needs while maintaining service quality and productivity. **Key Responsibilities**: - Create and maintain daily and weekly schedules for agents based on...

**We are looking to employ Bahraini graduate for Operation officer role with outstanding communication skills (Arabic & English) to join us.** The role shall obtain the following responsibilities: 1. Overseeing the full process of order transaction from the stage of order confirmation till order delivery and to ensure customer experience is as smooth as...

Logistics agents are required for a food delivery company. **Requirements**: 1. Good communication skills in English, Urdu, and Hindi. 2. Can coordinate with delivery riders and with customers. 3. Must have computer skills and a sound knowledge of food delivery dashboard. 4. Experience in a similar role 5. Decision maker skills are required. 6....

Logistics agents are required for a food delivery company. **Requirements**: 1. Good communication skills in English, Urdu, and Hindi. 2. Can coordinate with delivery riders and with customers. 3. Must have computer skills and a sound knowledge of Talabat dashbaord. 4. Experience in logistics. 5. Decision-maker skills are required. 6. Flexible with...

Logistics agents are required for a food delivery company. **Requirements**: 1. Good communication skills in English, Urdu, and Hindi. 2. Can coordinate with delivery riders and with customers. 3. Must have computer skills and a sound knowledge of food delivery dashboard. 4. Experience in a similar role 5. Decision maker skills are required. 6....

Wyndham Hotels & Resorts is now seeking Reservations Agent (Arabic Speaker) to join our team at Wyndham Garden in Manama,Bahrain. **Job Summary**: The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according...

**Job Summary**: The Contact Center Operations Supervisor is responsible for overseeing the day-to-day operations and performance of a team of contact center agents. They ensure the efficient and effective delivery of customer service and support, while also driving continuous process improvements and staff development. **Key Responsibilities**: - Manage...

**Responsibilities**: Manage and oversee a team of contact center agents, including scheduling, monitoring performance, and providing coaching and feedback. Develop and implement strategies to optimize contact center productivity, efficiency, and customer satisfaction metrics. Continuously analyze contact center data and identify opportunities for process...

**Job Summary**: The Contact Center Operations Supervisor is responsible for overseeing the day-to-day operations and performance of a team of contact center agents. They ensure the efficient and effective delivery of customer service and support, while also driving continuous process improvements and staff development. **Key Responsibilities**: - Manage...

**Would you like to become part of the world's most international company?** *** **A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**Tasks**: - Ensures the flow of communication between the company, the client, and the local agents. - Negotiates with local port agents according to the type of contract: all contractual documents. - Prepares all contractual documents. - Attends and supports operations on-site, guaranteeing success of the mission. - Manages all operational...

New Openings - BAHRAIN OPENING #BHRES.006 Position: Registered RERA Real Estate Sales Agent (Commission Basis) Valid CPR, VISA, with Profession or Equal Profession Prefer to have their own vehicle Minimum 2 Years Local Market Experience either in Property Management or Brokerage Bahrainis under Tamkeen Program Company Description EVERYONYX is a Real...

Who act on behalf of importers, exporters or other companies to organize the safe, efficient and cost-effective transportation of goods from various places and locations. As a freight forwarder agent, you'll use computer systems and other medium to arrange the best means of transport, according to the type of goods and the customer's delivery...

Reservations Agent Position Purpose To provide sales support and deliver prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed our set revenue targets. Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the...

Reservations Agent - Jumeirah Gulf of Bahrain - (2500000H) **About Jumeirah & the Hotel**: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position...

Wyndham Garden is now seeking a Reservation Agent - Wyndham Garden Manama - Bahrain to join our team at Wyndham Garden Manama in Manama, Manama. Job Summary The Group Reservations Sales Agent is responsible for handling group reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize...

Guest Service Agent - Both Bahraini & Expat Required for BAHRAIN AIRPORT HOTEL. Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. - Ability to input and access data in computer. - Ability to understand guest inquiries and provide...