Specialist Rider Acquisition
5 months ago
**Company Description**
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Managing the logistics performance of the country to maintain operational excellence and influence business decisions, by monitoring operational KPIs and by developing analytical reports and dashboards. Improve operational efficiency by identifying future trends based on past performance. Work closely with local and regional stakeholders to define, design and develop analytic solutions to improve optimization and mitigate risks.
**What’s On Your Plate?**
- Build, utilize, and maintain a supply model capable of forecasting the number of required riders on a monthly and quarterly basis
- Formulate recommendations and implement strategic solutions to fulfill rider supply requirements (including for peak times, special occasions, and spikes in order demand)
- Track and analyze rider supply forecast, and monitor fulfillment across all Talabat’s suppliers
- Identifying blockers to supply fulfillment and possible corrective actions
- Monitoring rider activity and implementation of procedures to control rider churn
- Ensure sufficient rider supply data is shared across internal and external stakeholders
- Measure and analyze rider earnings per hour and introduce suggestions to improve rider net income
- Create, verify, and distribute monthly timesheets used for supplier invoicing
- Ensure the accuracy of financial data (payment rules, payment reports, special schemes)
- Track and analyze financial trends (invoicing, deduction, CPO)
- Formulate and execute initiatives that improve supplier finances
**Qualifications**
- You have successfully completed a Bachelor’s or Master’s degree, preferably in Logistics, Management Information Systems, or Finance
- Preferably you gained 3+ years of work experience in logistics firms, financial institutions
- Strong Excel, Google Sheets, and data management skills
- Strong project management and stakeholder management skills
- You are a doer and a free thinker. You accept and adapt constantly to change
- Willing to question the status quo
- Team player. We are looking for someone who fits the team and the company culture
- Make it happen attitude, where results are ensured to be achieved regardless of all obstacles
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