Specialist Rider Engagement

6 months ago


Manama, Bahrain Delivery Hero Full time

About the opportunity

In the dynamic role of Rider Engagement Specialist, you will be at the heart of our community, driving initiatives that enhance the experiences of Talabat riders across Bahrain. This role is your canvas to innovate, engage, and make a tangible impact on the lives of our riders, developing a sense of belonging and satisfaction that resonates through our entire network.

**What’s On Your Plate?**
- Design and implement various rider engagement activities, including social events, and sporting, medical, and cultural initiatives.
- Analyze rider data to identify trends and insights, leveraging this information to drive strategic engagement initiatives and evaluate their success.
- Refine and manage the rider communication process to enhance its reach and effectiveness, ensuring more engaging and impactful interactions with riders.
- Build robust relationships throughout the organization, working in close collaboration with logistics managers, third-party logistics providers (3PLs), marketing, sales, and public relations teams. Cultivate external partnerships and secure deals that benefit our riders.
- Actively enhance the rider value proposition by influencing key factors that shape daily and monthly rider experiences. This includes optimizing rider support, enriching benefits and rewards programs, recognizing rider achievements, and ensuring the safety and well-being of our rider community.
- Oversee the rider engagement budget, managing expenditures, securing necessary approvals, and ensuring timely disbursements.
- Leading a dedicated team comprised of two highly capable individuals.

What you need to be successful
- A Bachelor’s or Master’s degree, with a preference for backgrounds in business, communications, or a related field.
- Proficiency in Excel and data analysis
- Excellent communication and problem-solving skills, proven ability to adapt to change, and work effectively in a dynamic environment.
- A collaborative team player who thrives in a culture of innovation and inclusivity.

Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide



  • Manama, Bahrain talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...


  • Manama, Bahrain Talabat Full time

    Role Summary Are you a certified Health, Safety, and Environment (HSE) expert looking to make a meaningful impact? talabat's Bahrain Logistics team in Manama seeks a dedicated individual to lead the charge in enhancing the safety and well-being of our delivery heroes. As a Sr. Specialist in Health & Safety, you'll play a pivotal role in crafting and...


  • Manama, Bahrain talabat Full time

    **Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...


  • Manama, Bahrain talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...


  • Manama, Bahrain Delivery Hero Full time

    About the opportunity **Role Summary** Are you a certified Health, Safety, and Environment (HSE) expert looking to make a meaningful impact? talabat's Bahrain Logistics team in Manama seeks a dedicated individual to lead the charge in enhancing the safety and well-being of our delivery heroes. As a Sr. Specialist in Health & Safety, you'll play a pivotal...


  • Manama, Bahrain talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...


  • Manama, Bahrain talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...


  • Manama, Bahrain talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...


  • Manama, Bahrain Delivery Hero Full time

    About the opportunity - Build, utilize and maintain a supply model capable of forecasting number of required riders on a monthly and quarterly basis - Formulate recommendations and implement strategic solutions to fulfill rider supply requirements (including for peak times, special occasions, and spikes in order demand) - Track and analyze rider supply...


  • Manama, Bahrain Talabat Full time

    Role Summary We’re looking for a talented individual to join our Rider Operations department. With an in-depth understanding of the bigger picture, you will have the responsibility of ensuring that our fleet is optimized and reinforced by the best riders available in the market. Whether it is by helping in the rider selection process, monitoring rider...


  • Manama, Bahrain talabat Full time

    **Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...

  • Logistics Trainer

    4 months ago


    Manama, Bahrain talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

  • Specialist Marketing

    2 months ago


    Manama, Bahrain talabat Full time

    **Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...


  • Manama, Bahrain Delivery Hero Full time

    About the opportunity As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...


  • Manama, Bahrain MSI Digital Full time

    Arabic Social Media Specialist - As an Arabic Social Media Specialist, you will play a crucial role in managing social media accounts for our clients, managing engaging content, and ensuring that all content is accurately translated into Arabic. You will collaborate with our creative and account management teams to develop and execute social media strategies...


  • Manama, Bahrain Zurich Wealth Middle East Corporate Services Provider L.L.C Full time

    **Job Title**: Social Media Specialist **Location**: Moto Cafe, Janabiya District 1, Bahrain **Type**: In-house, Full-time **About the Company**: Moto Cafe is a vibrant and trendy restaurant and shisha lounge located in Janabiya District 1, Bahrain. We offer a unique dining experience with a focus on exceptional service and a lively atmosphere. We are...


  • Manama, Bahrain ACTION LABS Full time

    **Bahraini Marketing Specialist** This is a full-time on-site role for a Marketing Specialist based in Southern Governorate, Bahrain. The Marketing Specialist will be responsible for executing marketing strategies, conducting market research, marketing campaigns in English and Arabic, and driving sales. **Qualifications** - Marketing Agency Experience -...

  • Marketing Specialist!

    3 weeks ago


    Manama, Bahrain German Medical Centre Full time

    Are you a creative thinker with a passion for building impactful campaigns? Join our team as a Marketing Specialist and help drive our brand to the next level! **Key Responsibilities**: - Develop and execute innovative marketing strategies. - Create engaging content for digital and traditional platforms. - Analyze market trends and customer insights. -...


  • Manama, Bahrain 3 by 9 Full time

    Are you passionate about food, creativity, and connecting with people online? We’re looking for a talented Social Media Specialist to help us grow our presence, engage our community, and showcase our delicious dishes! What You’ll Do: - Develop and execute innovative social media strategies for platforms like Instagram, Facebook, TikTok, and more. -...


  • Manama, Bahrain talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...