Fusions By Tala- Outlet Manager

5 months ago

Manama, Bahrain Gulf Hotel Bahrain Convention and Spa Full time

To ensure that the monthly forecasted food and beverage revenue figures are achieved for this outlets - To strictly adhere to the established operating expenses and that all costs are controlled for this outlet - To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan. - To ensure that the outlet is managed efficiently according to the established concept statements. - To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual. - To assign responsibilities to subordinates and to check their performance periodically. - To assist and coach in the operation and be visible during peak times. - To establish and strictly adhere to the par stocks for all operating equipment and supplies, to ensure that all outlets are adequately equipped. - To conduct and assist Stewarding Manager in monthly inventory checks on all operating equipment and supplies for all outlets. - To control the requisitioning, storage and careful use of all operating equipment and supplies for all three outlets. - To conduct daily pre shift briefings to employees on preparation, service and menu. - To liaise with the Kitchen and Beverage department on daily operation and quality. - To handle all guest complaints, requests and enquiries on food, beverage and service. - To establish a rapport with guests maintaining good customer relationship and assisting to update guest history. - To ensure that all outlet cashiering procedures are strictly adhered to. - To ensure that a supervisor in all three outlets is always visible and available on duty. - To identify in conjunction with F&B management market needs and trends. - To monitor and analyze the menus and product of competitive restaurants and pool bars. - To plan and implement an effective sales plan and promotional activities in this outlet. - To provide the F&B management with recommendations for the advertising campaign and assist in putting together the advertising brief and attend subsequent meetings. - To revise and update all three outlets Departmental Operations Manual on an as needed basis. - To participate in the formulation of the Annual Marketing Plan to establish a list of marketing activities in line with the compilation of the Annual Business Plan. - To submit to Food and Beverage Office before opening the outlet the following: o Operations Manual o Opening and Closing Procedures o Outlet Policy and Procedures o Pricing Structure o Food and Beverage Menu - To maintain the Daily Log Book for the outlet. - To submit to Food and Beverage Office the following: o Monthly Outlets Report o Holiday Critique / Vacation Planner o Monthly Objective Review for all three outlets o Monthly Training Report for the outlet - To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business and submit a copy to the Human Resources Department and Food and Beverage office. - To maintain the outlet bulletin board. - To submit all guest/employee incident reports for each outlet - To report "lost and found" items for each outlet. - To attend twice a month Food and Beverage Meeting and Daily Operations Meeting. - To prepare forecasted P&L statements for promotional nights and events according to the annual business plan. - To carry out any Executive Duty as scheduled. - To ensure that the outlet is kept clean and organized, both at the front as well as the back of house. - To conduct weekly walkthrough inspections together with the Assistant Director of the Food & Beverage. - To liaise and organize with housekeeping and stewarding department that the established cleaning schedules are strictly adhered to. - To issue repair and maintenance work orders to ensure the proper maintenance of the outlets. - To maintain a high standard of personal appearance and hygiene at all times. - To conduct monthly employee meetings and provide a summary with issues / solutions to Director of Food and Beverage / Assistant Director of Food & Beverage - To attend all meetings as required by Executive Management. - To prepare and participate in the Monthly Objective Review. - To undertake any reasonable tasks as assigned by the Food and Beverage Department. - To liaise and inform Food and Beverage Department and Human Resources Department of all training sessions. - To develop departmental trainers and assign training responsibilities. - To conduct staff performance appraisals as required. - To identify and develop young talents within the organization for future potential growth within the group. - To carry out monthly, quarterly, bi yearly, yearly inventory of operating equipment for the outlet.

**Salary**: From BD700.000 per month

Ability to commute/relocate:

- Manama: Reliably commute or planning to relocate b

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