F&b Outlet Supervisor- Female
7 months ago
Conducts a daily shift briefing to keep employees informed of business levels, policies and procedures, special events, further improvement plans and guest comments.
- Ensures that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by employees
- Constantly strives to develop and increase sales in order to increase profitability.
- Provides his Restaurant Manager with promotional ideas to project and enhance the image of the outlet and hotel.
- Is continually aware of hotel services and activities to be able to promote other hotel offerings and to be responsive to guest enquiries
- Ensures the correct scheduling of employees to maintain standards of service, presentation and improved guest satisfaction
- Ensures that both he and his employees report on duty punctually, maintaining a high standard of personal grooming, wearing the correct uniform and name tag at all times
- Assists in the building of an efficient team of employees by taking an active interest in their welfare, safety, training and development
- Ensures that all employees have a complete understanding of and adhere to the hotel’s policy and procedure
- Conducts training courses as directed by the Restaurant Manager for newly hired and existing employees
- Conducts Employee performance Appraisals as per Policy and Procedures for all outlet employees for review their general performance, discuss existing performance and areas for improvement
- Supervises Departmental Orientation programmers for new employees to make sure that they understand the policy and procedure of the Hotel
- Ensures that both he and his employees participate in any scheduled training or development programs that may improve personal or departmental standards
- Ensures that employees provide a friendly, courteous and professional service to guests at all times
- Ensures proper requisitioning and controlling of supplies and maintaining a control over expenditure
- Deputizes for the Outlet Manager in his absence
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F&b Supervisor
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F&b Supervisor
7 months ago
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F&b Operations Manager
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Franchise Hotel
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