Field Service Representative
2 days ago
The Field Service Representative performance the following roles and responsibilities:
- Conduct chemicals analysis at the lab on daily basis.
- Compare the test results against chemicals treatment program guidelines.
- Provide early, on-site troubleshooting response and act as a channel to utilize the process support and technical support.
- Realize the sampling and the analytical monitoring required as part of the monitoring plan.
- Maintain the client technical file up-to-date using a dedicated online platform.
- Follow stock levels and ensure orders are timely.
- Review the chemical injection rates of all production chemicals under this contract.
- Ensure lines of communication to customer site representative are maintained to successfully deliver the Contract Scope.
- Work with Account Manager & Product Application team on value projects.
- Work with onsite customer team to identify necessary spares and consumables stocking and ordering schedule.
- Comply with Company & customer EHS policies & requirements.
**Qualifications & Experience**:
- BSc Chemical/Industrial Engineering or Chemistry.
- Fresh Graduate to max 2 years of experience.
- Basic knowledgeable of water & hydrocarbon treatment chemicals.
- Familiarity with steam generation, desalination, cooling towers and closed cooling systems & RO. Knowledge in hydrocarbon process is a plus.
- Fluent in written and spoken Arabic and English.
**Useful Skills & abilities**:
- Strong communications skills (written, verbal, and listening).
- Strong interpersonal skills.
- Customer service oriented.
- Strong analytical skills and business acumen
- results oriented
- Ability to be a team player.
- Self motivated, with the ability to work independently.
- Strong organizational skills.
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