Customer Service Representative

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Responsibilities** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to...

A fast-growing company in F&B Industry which focuses on the quality of healthy food options in the market. **Role Description**: This is a full-time on-site role for a Customer Service Representative located in Bahrain. The Customer Service Representative will be responsible for providing excellent customer service, resolving customer issues, and ensuring...

A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process. Duties and Responsibilities: - Manage large amounts of...

Job Title: Customer Service Representative (Electric Wheelchairs and Scooters Rental) Company: Welaat General Trading Location: City Center Mall, Bahrain **Job Description**: Welaat General Trading is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for...

**CUSTOMER SERVICE REPRESENTATIVE - ** Remotely** - Address user inquiries related to platform functionality, technical issues, and account management. - Troubleshoot and resolve technical problems with a focus on efficiency and user satisfaction. - Assist customers in addressing product inquiries, order processing, returns, and general queries. - Address...

**Job Summary**: The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships. **Key...

Management and resolve customer complaints/queries._ - Identify and escalate issues to supervisors._ - Provide service information to customers._ - Document all call information according to standard operating procedures._ - Follow up customer calls where necessary._ - Complete call logs and reports_ **Basic requirements for the role**: - Proven experience...

Customer service representatives To help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. Sales and cash handling skills will be...

**Customer Service Job Summary** The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. **Customer Service...

**Company**: Our client is one of the well-known malls in Bahrain, they are currently looking to hire a **Customer Service Officers.** **Job Purpose**: - To ensure the delivery of smooth, efficient, and consistent best practices of the functions of the Customer Service Desk. - You will be responsible for delivering bespoke processes and procedures of the...

Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right...

**Customer Service Job Summary** The customer service representative will be responsible for answering calls, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk. **Customer Service...

We have an urgent vacancy for a Male Support Service Representative to support our operations and assist our Clients in Bahrain. **KEY RESPONSIBILITIES**: *Support Operations Manager with execution of apartment and vehicles *Coordinate for vehicle service and apartment maintenance *To assist in picking and dropping documents *Administrative task **BASIC...

Entertainment center Looking for a Bahraini female customer service and call center representative Arabic & English speaking Registered in the ministry of labor High school or Diploma degree holder Takes calls from customers answering questions or addressing any concerns they may have, Include handling many inbound and outbound calls to and from...

Join Our Team as a Customer Service Duty Manager in Bahrain! Are you ready to be a vital part of British Airways’ airport operations in Bahrain? As a Customer Service Duty Manager, you will support the Airport Manager, ensuring safety, security, and operational excellence. Your role involves managing relationships, performance, and local suppliers to...

For Bahraini Nations Only **Role Description** This is a full-time on-site role for a Customer Service professional at Leader Healthcare located in Manama. The Customer Service professional will be responsible for providing support to customers, ensuring customer satisfaction, preparing customer quotations, and delivering a positive customer...

Job brief We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. **Responsibilities**: - Greet and direct customers - Provide accurate information (e.g....

Direct the cases which do not meet foundation requirements to the relevant community agencies - Assess cases which are of higher priority and consequently prepare an agenda to handle their needs - Respond to all incoming calls on the hotline both during office hours and during the designated out of office hours - Provide necessary information and...

As a Freight Forwarding Customer Service Representative, you will play a vital role in ensuring the smooth operation of the freight forwarding department. You will be responsible for providing exceptional customer service to clients and maintaining positive relationships with key stakeholders, including shippers, carriers, and customs officials. Your primary...

Greet clients as soon as they arrive and connect them with the appropriate party - Answer the phone in a timely manner and direct calls to the correct offices - Create and manage both digital and hardcopy filing systems for all partners - Prepare bills and take payments - Deal with complaints or problems - Answer telephone calls and take messages or forward...